Q4 2019

Q4 2019 | 15 “It is imperative that you do this at the earliest opportunity given the obligations which are now placed on parties by the court once a claim is contemplated; in terms of pre- action correspondence and disclosure of documents,” said Bryony. Aaron & Partners, which has offices in Shrewsbury, Chester and Manchester and specialises in sectors including finance and banking, intellectual property, professional practices, warehousing and logistics, transport, pharmacy, licensing, academies, planning, energy, renewables, minerals & mining, waste management and agriculture. Further advice from the Legal Ombudsman website can be found on how to handle complaints well along with a Language of Complaints study on how the language used during the complaints process can affect a customer’s decision. Simple ways that every SME can reduce the risk of litigation from disputes