Q4 2020 | 31 Making A Difference patients need us, so giving me back 45 minutes in turnaround time is a huge benefit both to the NHS and of course to the patients who are waiting for us to be there for them in their hour of need.” Regarding the future, Domenic foresees recruitment and retention being key challenges identified in industry as iON Ambulance Care can only continue to deliver exceptional care if the right people with the right skills are in place. Therefore, recruiting new people and developing those already in the team is a top priority to which Domenic is prepared to commit time and resources. There are many positives in the firm’s strategy for the future including the creation of new roles and new ways of working with opportunities for all. The future will also see changes in the skills mix of the iON Ambulance Care workforce with more multi-disciplinary working. “Supported by enhanced educational programmes and workforce development, we are building clear career pathways for people to shape long-term careers with us. Supporting this we will provide opportunities for our people to learn new approaches to dealing with different situations and helping patients in different ways.” Contact: Domenic Kasinos Web Address: www.ionambulance.co.uk
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