13 | Q4 2022 Oct22405 Making Waves When searching for someone to valet and detail your precious boat, it is important to look for companies that work for quality over quantity, build trust, and truly care about you and the planet. With its innovative and intelligent use of experience, JDK Marine has truly changed its industry for the better. Here we talk with its Director, James Kent, as JDK wins Best Boat Valeting Company 2022 – South Coast The boats we use allow us to experience the world from the water. They are vessels within which to explore, learn, and grow – alone or with loved ones. We create memories that will last a lifetime, and they are our safe spaces where we can truly feel alive. Not only do we wish to enjoy them, but we wish to take care of them as they are an extension of us. We have found a company that serves the South Coast of England in such a way that it leaves its customers, and us, in awe. JDK Marine is a boat valeting and detailing business that works tirelessly to constantly innovate and improve its services so that we can all enjoy a slice of luxury when it comes to our own boats. JDK was set up by Director James Kent in 2019. With over five years of experience working with boats before JDK, James truly hit the ground running. James says he wants to “raise the bar in the industry by providing a superior service that goes above and beyond for customers”. In an industry so heavily saturated with businesses looking to valet and detail boats, James has found it very competitive. However, this has been completely manageable due to the quality of JDK’s work and countless word of mouth recommendations that keep customers flowing in. James believes in always “respecting the customers and the industry. We learn something new every day and use innovation to improve the business with new ideas”. He feels that there are always new things to learn to improve not just the business, but the industry as a whole. JDK offers all kinds of detailing and cleaning, including laundry services, inside and out, so that each of us can get that new boat feel after and before every trip. JDK’s relationship with customers consists of “trust and respect”. James says, “I adapt to all types of people and I have been able to hold myself in all different scenarios.” He adjusts to other people, embraces and adapts to them so that he can give them exactly what they need, whilst still being himself and completely genuine. Not only is James passionate about quality, respect, innovation, and trust, but he is dedicated to helping the environment. 80% of JDK’s cleaning products are eco-friendly, pH balanced, and biodegradable so that JDK can do its part in keeping the world safe. Working with Onyx and Marine Hygiene, JDK is eco-aware and doing its part for the planet – while taking care of customers too. As a small team of two, JDK has made a huge impact with its devoted attitude towards quality over quantity. Gaining 5-star reviews all the time, JDK has become a great force within the industry. It gains around 80% of its customer base from word of mouth recommendations, but it still receives attention from people coming across its work online. Mike F. says, “James cleaned and waxed “Field Day” shortly after we moved to Mercury Marina. A month later the boat is still shining like a new pin. If only all marine businesses were as reliable as JDK Marine.” Leon W. says, “I did a lot of research on who to choose to keep my boat looking 100%. James at JDK Marines’ name kept coming up… The attention to detail is outstanding.” Reviews like these just show the strength of JDK’s relationships with customers, especially those who return time and time again. It is clear to see why JDK has blown all other boat valeting and detailing companies out of the water! Now that JDK has won Best Boat Valeting Company 2022 – South Coast, James will keep innovating and perhaps even expand his trusted team. Catch JDK Marine on Instagram and Facebook for more updates as they plan a lot more projects for the near and distant future. “Join us on our journey and see how it unfolds!” In other words, we should all watch this space! Contact: James Kent Company: JDK Marine Web Address: https://www.jdkmarine.co.uk/ https://www.instagram.com/jdk_marine/ https://www.facebook.com/ jdkmarine/?modal=admin_todo_tour
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