SME News Q4 2024 / 36 Established in 1997 as a small, family-run business, Nemesis has evolved over the last 25 years into a leading distributor that represents some of the world’s most successful brands. The company has developed a deep understanding of brands and how to draw attention to them in the market, from small startups striving to get their product to market to established brands seeking more exposure. With offices around the world, Nemesis has the optimal global sales reach to target customers and locations within its channel range of Retail, Automotive, B2B, and B2C. The company boasts extensive combined experience in three specialist areas: sales and marketing, storage and logistics, and customer support. This enables Nemesis to ensure that all the cogs are working smoothly and deliver the most effective go-to-market strategy to its brands and customers. This is essential to Nemesis, who places customer needs at the heart of its operations. Customer care is paramount at Nemesis, from its sales and marketing team to its support team to its warehousing and shipping department. Nemesis guarantees professionalism, expertise, value for money, and efficiency in its mission to care for its brands and customers. As a medium-sized business, Nemesis delivers large-scale solutions with a personal approach that isn’t seen in the services of larger competitors. Providing top-tier services to its discerning client base, Nemesis aids its clientele in developing their strategies and creating a buzz about their work and products, raising their profiles and their bottom line. Nemesis offers four main services to achieve this mission, revolving around brand activation, sales and marketing, storage and logistics, and customer support. The company’s dedicated team will guide a client through its detailed brand activation process, ensuring that all stakeholders are identified and included in the plan. Nemesis identifies the key user groups and will create a bespoke plan to access them, which can include anything from localisation of the brand identity and products to web and social media management, packaging and POS design, and target setting. Once a plan has been agreed upon, Nemesis moves to the launch phase, which details sales channel engagement, activity planning, training, forecasting, and reporting. As for sales and marketing, Nemesis’s sales managers are responsible for managing customer relationships and developing new opportunities within its clearly defined sales channels. The team offers clients a wide range of marketing services, such as graphic design, photography, social media management, and web solutions. Thanks to its instrumental industry experience, Nemesis can strategically plan and manage either parts of or the entirety of its client’s marketing objective. The specialist channel-led sales team can expertly identify the correct marketplace and customer groups for its client. From there, they can formulate the perfect go-to-market plan with the full support of Nemesis’s marketing team. This service is as invaluable for smaller businesses hoping to enter the market as it is for larger, established companies striving to broaden their reach. Once a marketplace and audience has been identified, Nemesis provides its clients with all the tools they need to successfully sell their product, including a dedicated customer service team and fully trained technical support. The company ensures that its experienced customer support team is on hand to support customers in both the pre and post-sale stages. Possessing in-depth knowledge of the industry’s complex dynamics, the team lends its expertise to instil clients with confidence in its products and services. Based in Worcester, Nemesis is a leading full service distributor offering a spectrum of bespoke services designed to add value to its client’s product portfolio. With more than two decades of experience, the company has established a solid presence within the UK market, as well as a more recent global reach across Europe, North America, and Asia. Below, we take a closer look at Nemesis’s outstanding offerings, as the company is named in the UK Enterprise Awards 2024. Most Innovative Consumer Tech Distribution Company 2024
RkJQdWJsaXNoZXIy NTY1MjM3