SME News Q4 2025/ 62 Best Independent Estate & Lettings Agency 2025 – Nottinghamshire Established in Eastwood, Nottingham, in 2004, Freckleton Brown has blossomed into one of the most recognised and respected local brands in the community over the last 21 years, not to mention the region’s leading independent estate and lettings agency. From its central location on the main high street, the agency helps individuals and families in the area to let, rent, buy, or sell properties, leveraging excellent local knowledge and a commitment to great service to leave them delighted with the outcome. On the back of its win, we take closer look at this pillar of the local real estate scene. Covering all aspects of property sales, residential lettings, and land sales from its home on the border between Nottinghamshire and Derbyshire, Freckleton Brown also delivers commercial sales and lettings across the area and the surrounding region. Regardless of which of these services a client seeks the agency out for, they will be afforded a truly superior service stemming from the local knowledge and wealth of experience shared by the team here, as well as the regular contact that gives this agency an exclusive market edge. When Director Paul Freckleton founded Freckleton Brown two decades ago, he did so in order to provide the best possible service to people in and around Eastwood as they sold or let their homes. In the years since, this mission has grown alongside the agency, which has a proven track record for doing exactly that. This all comes from the experienced, trained, and highly qualified sales and lettings teams at the heart of the business, who strive to provide everyone with a professional, stress-free service befitting of this reputation. Exploring this comprehensive service in more detail, there are a number of key features setting the agency apart across its encompassing approach to property. For example, in the case of a sale, these include the provision of a free sales valuation for the client, as well as accompanied viewings and a 360-degree virtual tour. For a letting, a free valuation is also provided, as well as regular inspections of the property and access to Freckleton Brown’s network of maintenance teams, ensuring everything is kept as good as new. Another differentiating point for its clients is the fact that Freckleton Brown advertises on Rightmove, Zoopla, OnTheMarket, and PrimeLocation, four of the biggest property websites in the UK. This increases the number of eyes a property reaches ten-fold, meaning that it will sell or be rented faster. This is really the name of the game in the real estate industry: to be able to offer a quick turnaround time whilst still delivering a quality service. More than 20 years of doing this means Freckleton Brown is today in a league of its own. Seamlessly guiding its clients through the entire process of letting, renting, buying, or selling a property, the driving force behind Freckleton Brown for the last two decades has been the recommendations and referrals it receives from those who it has supported. As a totally independent firm, first-class service is a must for the agency and has proven imperative in it being able to grow and thrive in what is a fiercely competitive market dominated by bigger, chain agencies – agencies whose service often leaves a lot to be desired. M. Clarke, a local landlord who has repeatedly worked with Freckleton Brown, shared the differences between it and the national chains, writing: “I did move to a nationwide estate agent once, as we purchased a property from them. After a full refurb on this property, I felt obliged to sell on with them. However, I received less updates and communication from them. I didn’t think the quality of photos etc. were up to Freckleton’s standards, but the biggest downfall was definitely the cost they charged me for selling.” This is one of many reasons why it pays to go independent when choosing an estate agent, as the blend of local knowledge with a personal, friendly service that they offer makes the entire process a breeze by comparison. Everyone knows somebody who has had a bad experience with a bigger estate agent, whether this involves being passed from person to person across their journey or the agency taking ages to get anything sorted. Since smaller, independent agencies are stretched less then, the experience provided is much better. Freckleton Brown certainly encapsulates this, with the agency having won a number of awards over the last six years, including in the British Property Awards. The criteria was based around customer service levels in Nottingham (in particular the NG16 postcode where the agency is based), solidifying its status as a client-first agency. Similarly, corroborating this claim are the almost 70 five-star reviews that Freckleton Brown boasts across review website GetAgent, with praise directed towards its service and its team. “As soon as I spoke to the agent, Paul, he put me at ease about the sale of my property. I was kept up to date through the whole process of the sale, which has not always been my experience in the past. The team in the office were really superb, there was frequent communication through phone and email, and when I visited the office I was always made welcome.” – Anonymous Home Seller In addition to the services mentioned above, another element of Freckleton Brown to receive tremendous feedback from its clients is the dedicated mortgage and insurance advice offered by the agency, this through Jess Perkins, its in-house mortgage and insurance adviser. More than just a financial expert, Jess – who is the owner of Perkins First Financial Solutions – is a crucial member of the team and plays a massive role in enhancing the end-to-end real estate journey that the agency takes every client on thanks to her deep expertise. More than just an adviser, Jess serves as an ally to clients as they traverse the complex, ever-changing landscape of mortgages and insurance. Her effectiveness stems from a range of factors: her personalised guidance, the comprehensive range of insurance solutions she provides, the creation of a tailored financial plan for every client’s specific needs, and the ongoing support she provides – even after a deal is closed. Jess is just another way that Freckleton Brown delivers something truly exceptional in this arena. With a slew of great properties for sale and to let across both the Eastwood region of Nottinghamshire and the surrounding areas – some
RkJQdWJsaXNoZXIy MTUyMDQwMA==