SME News Q4 2025/ 64 Most Trusted Utility Provider 2025 When it comes to utility management, one of the most important things when selecting a provider is to ensure that they can be trusted to complete a job on time and to the highest possible standard, all whilst minimising disruption and employing sustainable practices. Luckily, with a name like Trust Utility Management, it is clear to see where the priorities of this industry-leading, Midlands-based utility provider lie, resulting in its recognition here as the Most Trusted Utility Provider 2025. On the back of this acclaim, we took a closer look at what sets Trust Utility Management apart. Formed in 2006, Trust Utility Management has been consistently exceeding the expectations of its clients and building a strong reputation ever since. Today, almost 20 years later, the company has grown to encompass fields including electrical services, wastewater, and utility consulting, all whilst keeping one foot firmly planted in its main focus area: the civil engineering sector. Despite its services expanding over the last two decades, one thing that has remained unchanged is the backbone of this operation: the team. Comprising dedicated, expertise-led professionals, the years of combined experience the team here operate atop of has been the foundation for project success from day one. Even though some personnel may have come and gone, the core of this team – the mindset, the values, and the knowledge underpinning it all – remains stronger than ever. In this way, Trust Utility Management has proven its ability to go above and beyond across diverse projects covering everything from traffic management through to cable installations. Another priority for the company across its journey has been to ensure it was accredited to the gold standard of this industry by all the relevant certifying bodies, allowing it to establish relationships with a number of leading clients across the Midlands and beyond as it has grown. Some of the clients it has worked with over the years include blue-chip organisations like Severn Trent Water, SSE, Western Power Distribution, and National Grid. Distinguishing Trust Utility Management across its array of projects is the proven, structured mobilisation plan it leverages at every turn, resulting in seamless delivery due to the efficiency-focused strategies carried out in order to eliminate issues with handover and to avoid delays. This plan is tailored accordingly across the early stages of the project – from the contract being awarded to work commencing – and is overseen by a director. Beyond this rigorous approach to project management, the company’s operational management systems, internal software systems, and Work Allocation and Scheduling Platform (WASP), all help projects to be executed as impactfully as possible. Whether this involves KPIs being achieved, progress being observed in real time, or new highs in demonstrable efficiency being hit to minimise complaints, the holistic approach Trust Utility Management employs across its work is makes it a good different. The company has likewise nurtured positive change outside of is immediate sphere, primarily through the protection of the environment, something that has been at the top of its list of priorities for around a decade now. This is best seen through Trust Utility Management launching its own aggregate recycling centre, which is also a fantastic example of the forward thinking and continuous profit reinvestment that continues to drive growth. “Over 17 acres of land we operate our utility division, traffic management department, and aggregate recycling centre.” As a result of all of the above, Trust Utility Management is now the leading dedicated provider of maintenance and frontline services to the utility industry and public sector alike in the Midlands, not to mention a proven expert in the adjoining fields of highway maintenance and multiutility contracting alike. Its huge presence is best felt in the numbers, with a team of 135 members and a fleet of 85 vehicles resulting in a 24/7 service provision. Ultimately, from its home base of Foundry Park in Ilkeston – a town that is both ideally situated as a result of its Derbyshire location and famous for its history of laborious work – Trust Utility Management continues to live up to its name, working with businesses from across a host of sectors to raise the bar for utility management in the Midlands and beyond. With this in mind, it is our pleasure to bestow a well-deserved award upon the company for its work, and in the process celebrating it as one of the Midlands’ finest. Contact: Liam Coyne Company: Trust Utility Management Web Address: https://www.trustutilitymanagement.co.uk/
RkJQdWJsaXNoZXIy MTUyMDQwMA==