Southern Enterprise Awards 2019

4 | SME NEWS - Southern Enterprise Awards 2019 Nestled in the heart of Hounslow, Astoria Healthcare Ltd offers residential, nursing and dementia care for a variety of elderly clients, working with them to ensure their individual needs are met and that they feel safe and comfortable throughout their time with the Home’s expert team. We profile the firm to learn more about how it works to provide the highest possible standard of care and support to the families and clients it works with. Best Nursing Care Provider - West London As an aging population is driving growth in care providers, there is an even greater need in the market currently for companies to offer high standards of service that is designed around individual clients. Working to achieve this at all times is the renowned Astoria Healthcare. As part of this focus, each and every one of the Home’s residents is provided with their own personal care plan, ensuring a direct and personal approach to help and aid them individually. Specialising in high needs dementia care, Astoria Healthcare works with clients and their loved ones to craft bespoke plans that will ensure that they feel supported throughout every stage of their care. With space for up to 58 elderly service users, the Home has the facilities and talented staff to ensure every resident, no matter what care service they require, receives exceptional support. Families and friends can rest assured that their loved one is in good hands, as Astoria Healthcare operates to the highest possible standards and is registered with the Care Quality Commission. This award-winning organisation was selected by the Southern Enterprise Awards judges for its dedication to providing quality care and commitment to providing individual care to vulnerable members of society who need it most. To provide this exceptional quality care, Astoria Healthcare understands the need for dedicated staff who are committed to supporting their clients throughout their care. As such, the Company offers each and every member of its valued team is provided with the best, most current and up to date training available in the market today. The Home’s senior team go above and beyond to ensure that they offer specialised training in additional areas to support those living with specific conditions and those requiring additional support in living as independently as possible. The result of this improvement-focused, people- centric approach is a supportive internal culture where staff and residents all feel at home. Dedicated to supporting more than just its staff and those it cares for, Astoria Healthcare is committed to supporting the wider community throughout Hounslow and beyond by undertaking charity fundraisers and welcoming all prospective clients and family to join the team for tea and a chat so that they can understand the services the Home has to offer. Such an informal approach ensures that every client that comes to stay with Astoria Healthcare feels comfortable throughout their time with this dedicated and experienced care company. The company is currently noticing an increased trend in the demand for high dependency nursing, particularly for those living with advanced dementia and those diagnosed with a mental health condition or learning disability. As such, the company is adapting around this trend in the care industry to meet the needs of new members of the local community. Seeking to build upon the success of its work in the elderly care market, recently Astoria Healthcare opened a new facility, The Mayfair. Specialising in the WRAP (Wellness Recovery Action Plan) model of care, and capable of housing up to 18 young adults with a mental health diagnosis, the space will be the latest adventure for the Company and will help it to support even more clients over the coming years. This new facility will drive Astoria Healthcare towards achieving its core mission: to serve the community by encouraging local recruitment, collaborative working in partnership with the local multi professional development teams. The Home’s team will continue to adapt around the latest CQC and NICE guidelines, to ensure that it continually improves and able to meet the ever-evolving needs of the community it has the privilege to serve. Name: Zena Chan Address: Vicarage Farm Care Home, 139 Vicarage Farm Road, Hounslow, TW5 0AA Telephone Number: 0208 577 4000 Web Address: www.astoriahealthcare.com Astoria Healthcare Ltd: