Southern Enterprise Awards 2019

9 | SME NEWS - Southern Enterprise Awards 2019 Most Compassionate Domiciliary Care Agency - South West Situated in Seaton, sandwiched between the English Channel and the East Devon Area of Outstanding Beauty, is one of the South-West’s most compassionate domiciliary care agencies; Overington Care Ltd. Following their win in SME News’ Southern Enterprise Awards 2019, we examine the firm to find out why they are remarkably successful and how they were rated as multi award winning and outstanding by the Care Quality Commission. Providing personal care and support to those who need it most in their own homes, Overington Care is the realised dream of founder Nichola Overington. Having worked in the health and care sectors for over twenty years, Nichola decided that there was an opportunity to create a service to rival existing agencies by offering a higher standard of care. Committed to supporting clients in leading fulfilled lives, the team at Overington Care work to give their clients dignity, independence, and the opportunity to still be members of their own communities. With this as their goal, the staff always put the needs and wishes of the client first, ensuring they are listened to and have a course of care with them at the centre. Clients are supported to have the maximum choice and control over their lives, with staff acting in the least restrictive manner possible and in their best interests. Nichola has created an innovative and equally compassionate service, whilst also working closely alongside other professionals and organisations to help develop client care. A dynamic and professional leader, Nichola champions her firms services, whilst also focusing on continuous improvement for more positive outcomes. Many different innovative ways of support are uniquely designed to help prevent the risk of social isolation in clients, instead seeking to enhance the quality of their lives outside of their own homes. Regular social activities and charity events are held, which clients are encouraged to attend to minimise isolation and improve strong links with the community. By taking a key role in the community, Overington Care have cultivated strong links with local hospitals and healthcare professionals to provide outstanding end-of-life care. Winning numerous awards, including several other from Global Health and Pharma, this firm’s dedication to being highly responsive and efficient have ensured that they are integral presence in Seaton and East Devon. Care services included as standard can range from mobilising clients in the morning or helping them get to bed, assistance in bathing, grooming and dressing, light housework and cleaning tasks, companionship, and meal preparation or diet monitoring, and so much more. The extra services offered by Overington Care include trips to the hairdressers, afternoon tea alongside the Jurassic coastline, visiting friends and family, trips to the theatre, and even companionship on short holiday breaks. The breadth of services offered truly showcase the vital work and compassionate nature of the firm. The staff themselves are continuously undergoing training and development to ensure that they stay abreast of updates within the care sector. Making sure that they can deliver the absolute best care possible for vulnerable, isolated adults who require home assistance, these carers are displaying the best of humanity in their unwavering support of clients, no matter their reasons for wanting domiciliary care. Not just offering a service to elderly people who need care within their own homes, the team at Overington Care also offer a service for young and old adults alike who suffer with dementia. By working on their established links with healthcare professionals and local medical facilities, clients can be assured of the best possible care both in and out of their homes. The reasons behind Overington Care’s phenomenal success is down to the humility in the face of such necessary work. Quietly delivering top-quality care to some of society’s most vulnerable people, this firm’s compassion, kindness and support are unrivalled and an integral part of the Seaton and East Devon community. Company: Overington Care Ltd. Contact: Nichola Overington Website: www.overingtoncareltd.co.uk Overington Care Ltd.