Southern Enterprise Awards 2020

49 | Southern Enterprise Awards 2020 Aug20556 Best Full-Service Hair Salon 2020 – Somerset Established in 2003, Em 2 Hair has always stood apart from other salons. Providing a unique experience that feels homely, earthy and most importantly, relaxing, Em 2 has maintained its vision to bring the highest standard of hairdressing and service excellence to its clients across the South-West of England. With over three decades of combined experience, the team at Em 2 , led by Founder Emma Male, understand the importance of continual learning, and have maintained the same enthusiasm for refreshing basic skills and staying in the know with the latest trends in hair styling since the firm began seventeen years ago. Regularly sending their team to additional training at the Hair Academies in London as well as in customer care, alongside participating in national events and competitions, Em 2 works hard to keep a finger on the pulse of innovation in the UK hair industry, not only staying up to date with the latest trends but contributing to them too. Based in the UK, between some of the UK’s most fashionable cities, Em 2 is ideally located to make the most of the creativity that saturates the sector and the support offered by organisations such as the National Hairdressers’ Federation and the Fellowship Of British Hairdressers. However, for Em 2 , their success truly lies in the unified nature of their team. Each member of the team, from the stylists to the Front of House staff, are kept updated with all the details of running the business and made aware of how important their role is within the team. Everyone in the Em 2 team loves what they do, employing creativity and hard work to create the best possible experience for their loyal client base, who, just like Em 2 , are a group of wonderfully fun creatives. Excellence begins with the initial consultation, which according to Emma, is the most crucial As visionaries of hairdressing, with creative flair and a devotion to the latest trends in colouring, cutting and styling, Em 2 Hair is unlike any other hair salon. Relaxing, earthy and familiar, but always with the highest standards of professionalism, Em 2 prides themselves on offering a unique, natural experience for their clients that delivers exceptional hair care and styling. With their dedication to client service, hair care and their minimal environmental impact, Em 2 is leading the industry in a positive revolution. element of the entire process. This is where Em 2 ’s team of stylists take the time to listen to their clients, establishing exactly what they are looking for from their hairstyling experience. From vibrant hair colour to expert treatments and cutting-edge styles, Em 2 delivers a full range of services with professionalism and complete care for clients’ hair, in a relaxed, natural environment that creates a highly enjoyable experience for everyone who visits the salon. This relaxation is only enhanced by the knowledge that the Em 2 process is a guilt-free one, as the salon recently joined the Green Salon Collective, an organisation that recycles all salon waste, even tricky pieces such as hair, tin foil and disposable PPE. As a salon that centres around natural haircare, Em 2 is delighted that their company is minimising its environmental impact and contributing towards a greener future, that begins within the hairdressing sector. As for many businesses across the UK, the impact of Covid-19 was definitely felt by Em 2 . Working in full PPE can at times be frustrating and reduced capacity means that the team have had to slightly rein in their creative flair, but this is a small price to pay to ensure the safety of the clientele that have come flooding back to support Em 2 . Maintaining a strategy that makes excellence in customer service the salon’s priority, the team made, the necessary adjustments to continue thriving in a very competitive industry. As a result, Em 2 is looking ahead to its continued growth as a business, continually maintaining their unique approach that centres around care: care for hair, care for the planet and care for their customers. Contact: Emma and Dominic Male Web Address: www.em2-hair.co.uk