Southern Enterprise Awards 2020

80 | Southern Enterprise Awards 2020 Sep20394 A growing demand for home care services in the UK has been met by an increasing number of suppliers. For the team behind Elite Choice Home Care, the decision to focus on quality has allowed them to achieve an overwhelming degree of success. We take a closer look at what this Company has to offer those who need a little more help as the years begin to catch up with them. Since 2013, Elite Choice has been leading the way when it comes to home care. The team has committed to a progressive vision that not only ensures a high quality of care but has enabled the team to recruit and retain some of the brightest and best Carers that the local area has to offer. Elite Choice supports a range of clients from a variety of different funding backgrounds. Some are funded privately, some by the local authority for eligible social care needs and some by the NHS for end of life care. All receive the same exceptional standards, centred around a bespoke package of care, designed to meet their personal preferences and desired outcomes. The team at Elite Choice take the time to truly understand what kind of support a client needs. Some require encouragement and assistance with tasks such as personal care or meal preparation. Others are bedbound and need full support with all aspects of daily living. By placing the client first, the team achieve astonishing results. This is supported by the decision not to employ carers on zero hours contracts. Instead of new faces on every visit, clients have a regular team of familiar faces who they can get to know and build a relationship with. The rates of pay, benefits and an active approach to further training and development have established Elite Choice as a firm favourite with clients, other professionals and those who work in the sector. People come to work for Elite Choice because they know it is a place where a passion for caring for others, the use of initiative and a willingness to learn new skills is valued and appreciated. All necessary training is Best Independent Provider of Home Care Services 2020 - West Sussex provided to those who can demonstrate a genuine commitment to delivering exceptional care. During 2020, the team have faced increasing demand for their incredibly popular services. This, they feel, is because of the struggles care homes have faced during the COVID-19 pandemic. Many want to stay in their own homes where they feel they will be safe, as opposed to moving into residential care. This increasing demand has encouraged the team to expand their services, not just across Mid Sussex, but other areas of the county. Over the next eighteen months, the team at Elite Choice are aiming to double their current workforce. In order to facilitate this projected growth in a covid secure way, the Company has had to expand their office and training facility. Given the wealth of knowledge and experience within the team, the Management have been exploring ways of bridging the gap between the level of education and experience attained by their Carers with that required to be a qualified Nurse. Working with the East Sussex College Group, plans are in place to enrol more experienced carers on a Level 3 Diploma in Healthcare which provides a more clinical focus than the Health and Social Care framework. This not only enables Elite Choice to take on more complex packages of care but provides a clear career path for those who wish to progress further. In time, they hope this will allow them to reduce the pressure on the Community Nurses in their area by taking on some of their routine tasks. In many ways, this approach of upskilling the team demonstrates the passion with which Elite Choice approach all their clients and the high regard their hold for their team. They aim to provide the ultimate service in every respect and are constantly looking for ways to improve outcomes for both their clients and Carers. It’s an aspirational attitude that has led to the Company’s continued success. Company: Elite Choice Home Care Contact: Kelly Freestone / Kate Baldwin Web Address: www.elitechoicehomecare.co.uk/ ...clients have a regular team of familiar faces who they can get to know and build a relationship with.