Southern Enterprise Awards 2021

110 | Southern Enterprise Awards 2021 Aug21431 With more than 15 years’ experience in the industry, Right Plan Communications is geared to providing the right solutions for its customers, each and every time. We speak to Co-Founder, Christopher Browne, about the company and how it strives to always put the needs of the client first. Established in January 2014 by Christopher Browne and his daughter Kayleigh, Right Plan Communications (Right Plan) offers specialised business-to-business services to secure the correct business mobile and energy tariffs. The firm was launched after Kayleigh who had been working in the industry for a long time and Chris were speaking and noticed that some businesses did not have the time to fully look into having the correct business mobile and energy tariffs to suit cilents needs - THEY decided to change this! Today, Right Plan works with the leading mobile providers and energy suppliers and is dedicated to the business sector, working to understand the specific needs of a business before making any recommendations, and helping to secure the right tariffs for all business requirements. With core company values of honesty, independence, value and partnership, the emphasis for Christopher is on offering what is best for customers, regardless of supplier, manufacturer or other vested interests. Open and trustworthy, the advice provided by Right Plan is always geared to meeting the requirements of clients, and value-for-money is a given. “Our team are always on hand to provide you with expert advice on all aspects of your mobile and energy needs,” Christopher explains. “We help make sure all our customers are on the right tariffs and customers receive an ongoing account management from us, providing you with the most personal business service. “Our team is your team!” Customers are so much more than merely an account number at Right Plan, and a personal level of service can be ensured, with many customers remaining from the day the firm was incepted. “Our customers really are the heart of our business. We want our customers to have support when they need it and not to be fobbed off with excuses and blame when they really need help.” To ensure that this consistently high-quality and personal level of service is provided to each and every client, Christopher is a strong believer in getting the right fit for his team when recruiting. “We look for a bubbly personality,” he enthuses. “No-one wants to talk to someone who sounds miserable. We provide training both internally and via training provided by the networks we deal with, to ensure we are always up to date on the latest deals, promotions and services.” Being awarded the prestigious accolade of Most Trusted Business Telecoms Solutions Provider 2021 at the Southern Enterprise Awards is a huge boon to Christopher and the team at Right Plan, and testament to the dedication and commitment the firm provides to clients. Now, the future is looking bright as focus is placed on growth whilst ensuring that exceptional levels of care and service are maintained. Contact: Christopher Browne Company: Right Plan Communications Limited Web Address: www.rightplancomms.co.uk Email address: [email protected] Most Trusted Business Telecoms Solutions Provider 2021