Southern Enterprise Awards 2021

111 | Southern Enterprise Awards 2021 I-Fulfilment is a leading, uniquely positioned eCommerce fulfilment & logistics solution provider that cares about brand experience and brand growth. With its recent recognition at the Southern Enterprise Awards 2021, I-Fulfilment works on a genuinely collaborative basis with its clients, continually sharing knowledge and experience to drive their businesses I-Fulfilment offers local and global end-to-end 3PL (3rd party logistics) services covering B2C and B2B orders. Combined with software and a range of value-add services, I-fulfilment includes online marketplace management and digital marketing. The company is incredibly keen to use technology to streamline its offering. As a result, to complement its service, in 2010 it created BLADE IMS - its proprietary fulfilment software solution and most significant USP. I-Fulfilment cares immensely about what it does and the brands it works with and aims to keep innovating to improve. Previously, it took three pieces of software to run the fulfilment, which was inefficient and inflexible. However, Blade IMS was the first integrated solution to provide real-time information on product movement from order to pick, pack, and dispatch for clients. Blade IMS integrates seamlessly with order management systems, marketplaces and shopping baskets, creating a fully automated fulfilment process from the buy button to consumer unboxing. Since the company’s inception, it has managed fulfilment for numerous businesses, including many high-profile customers who specialise in various product categories. I-Fulfilment connects at the start with eCommerce websites (such as Shopify, Magento, Brightpearl, WooCommerce, Amazon, eBay) through the order and inventory management to parcel logistics providers (such as Royal Mail, DPD, DHL, FedEx, Tuffnells, UPS, USPS, and more). Blade manages all these processes within a bespoke client-centric fulfilment service offering. It effectively connects a brand’s website, marketplace listings with its supply chain, warehouse, fulfilment, and logistics partners in local and global markets - all managed on a dashboard available on a PC or app updated in real-time. Ultimately, it is a key tool to make sure Best Global eCommerce Fulfilment Specialists 2021 Aug21440 a brand doesn’t go out of stock - vital for any eCommerce brand. Uniquely, the software evolves and continues to be developed by embedding its eCommerce learnings and its client community to create something that keeps improving as the eCommerce retail world continues to grow. The pandemic has seen a massive rise in eCommerce transactions. Many legacy brands found that their traditional route to the consumer was shut down overnight, and whilst some had an online offering, it was often regarded as a minor channel. Now brands have realised they need to treat it as a significant channel that requires strategy and reliability. Getting a clients’ online marketplace and distribution strategy right is vital. I-Fulfilment works with clients to look at their product offering, commercials, and channel plan to make their eCommerce offering efficient, attractive to consumers, and, most importantly, part of a profitable business. I-Fulfilment’s business has increased over the last 12 months, literally doubling in size. As the company grows, it is keen to embed its passion for customer service into its values and the desire to keep innovating in a dynamic market. The next move for I-Fulfilment plans is to a new headquarters in early 2022, based at the SmartBase building at Bournemouth Airport. This will provide the company with an additional 100,000sq ft of warehouse space and state of the art offices in a business ecosystem designed to attract like-minded companies and entrepreneurs. Name: Troy Kniveton (Business Development Manager) Email: [email protected] Web Address: www.i-fulfilment.co.uk