Southern Enterprise Awards 2021

16 | Southern Enterprise Awards 2021 Aug21438 post-Covid era. Physical distancing and other mitigating actions are still being recommended by the World Health Organisation. Innovation: One of the greatest changes the pandemic has brought to Mirabilis is the recognised need for innovative thought, design and practice. Adapting to the change includes the introduction of processes such as contactless technologies and digital key access. Digital measures allowed the firm to restore confidence in its travellers that they are safe, and that the company has their best interests at heart. Sustainability: A positive to have emerged from the global pandemic is the restoration of natural habitats and the awareness of sustainability. Eco- friendly travel has become a higher priority for travel Mirabilis apartments come with the company’s signature approach of seamless service and sophisticated style, earning it a 95% rating and a growing list of glowing reviews, as well as a reputation as the place to stay in London. We find out more from managing director, Kerrie Barlow in the wake of the firm being crowned Best Serviced Apartment Accommodation Provider – London. Mirabilis is a property management company with a difference - the name says it all. Mirabilis means remarkable, and remarkable is what the company strives to be, in everything it does: from the picturesque location of its handpicked properties, to the spacious comfort of its serviced apartments; from the dedicated people hired and partnered with, to the impeccable service that is provided for guests. “Our can-do attitude and personal attention have become hallmarks of all our properties,” explains managing director, Kerrie Barlow. “We do whatever it takes to create a truly memorable experience for our guests. With a 95% rating and a growing list of glowing reviews, our fully equipped, serviced apartments are fast earning a reputation as the place to stay in London.” Over the years, Mirabilis has evolved into a trusted holiday and corporate accommodation provider and it strives to differentiate itself from competitors not only through its offering, but also through its ethos. As a company that respects the planet and is committed to sustainability, all apartments are energy efficient, with facilities provided for recycling. Complementing the comfort and style of its expertly serviced apartments, and its strategic locations, is Mirabilis’s team, which provides a personalised and exemplary customer service. The booking experience is seamless, whether on the firm’s own platform or on those of its partners. Clients can book properties online and manage their reservations with ease and, with leading technology and a sophisticated portfolio, Mirabilis is able to ensure excellence for all of its guests with each and every stay. Best Serviced Apartment Accommodation Provider - London The company is also committed to facilitating the learning and growth of its employees, and its collaborative culture promotes knowledge sharing, problem solving, a sense of community, and greater efficiency in everything it undertakes. “Mirabilis is a learning organisation,” Kerrie says. “Our diversity and inclusiveness are among our key differentiators. Particularly in today’s unpredictable environment, organisations that seek diverse viewpoints experience higher rates of innovation and are better able to drive growth.” Mirabilis views its people as integral to the success of the business, and it focuses on developing them and preparing them to take on greater responsibility in the future. “Being a responsible employer enables us to attract and retain the best talent. We are committed to safeguarding the health, safety and wellbeing of all our employees, offering equal opportunities for all our staff to reach their full potential and positively contribute to our success. “Our leadership team is future oriented and intensely curious about trends, both inside and outside our market sector. This enables the company to remain competitive in the face of even the toughest challenges.” Speaking of facing the toughest challenges, Mirabilis fared well during the Covid-19 pandemic, due to its diligence and commitment to excel in each of the four trends for the needs of the traveller, as identified by The World Travel and Tourism Council: Health and Hygiene: The safety of travellers is paramount in the industry, even more so in a