Southern Enterprise Awards 2021

50 | Southern Enterprise Awards 2021 Sep21461 Established in 1990, KJM is a salon defined by its work in the local community, involving itself in events and supporting charities, local schools and nurseries. Over the past 31 years, it has strengthened its reputation as a successful and premium salon due to the team’s total commitment to customer care, in-depth technical knowledge and warm, welcoming attitude. KJM is Fleet’s longest-standing award-winning hairdressing salon and is entirely proud of its heritage and presence on the high street. The salon has four core values stated as honesty, excellence, passion, and consistency, and they are the backbone and ethos of the entire salon and team. KJM is an extremely friendly, approachable salon with a loyal and supportive clientele. The salon listens to its clients and offers the services they need whilst adapting to their requirements, fashion trends, budgets, and time restraints. Kerry Mather, the founder of KJM, states, “Our salon is flexible and can accommodate every level. Our four core values drive the salon and guide our team through all its decisions. We’re extremely dedicated and dependable as there is nothing that is most important to us than our clients and our fellow members of staff.” The salon boasts a stunning contemporary environment to relax and enjoy and is ideally situated inside The Hart Centre between Waitrose and the banks. Customers also benefit from never needing umbrellas or hats to protect their beautifully finished hair as their journey from the salon to the Centre’s multi-storey car park is entirely free from exposure to the elements. What sets KJM salon apart from its competitors is its dedicated team members. Kerry explains, “KJM keeps its staff for years, which builds loyalty and trust within its clients. That is not an exaggeration! 40% of our team has been in the salon for over ten years.” Additionally, KJM offers flexible working hours to the team, so they are always happy with an excellent work-life balance. Thus, bringing positive energy to their clients and the salon environment. Clients drive the salon industry; they always have and will. However, recently they required stringent Covid-19 safety measures in a safe, comfortable, and professional salon. Customer Service Excellence Award & Hair Salon of the Year 2021 - Hart District KJM Salons KJM has seen clients spacing their appointments out a little further than before the pandemic; however, this has not affected its turnover as the salon continues to use this time to train the team and improve its skills. As a result, KJM is continuously growing and learning, which keeps the salon at the top of its game and ahead of the industry. For KJM, the remainder of 2021 is about keeping the team members and clients safe and healthy from Cpvod-19 whilst in the salon. While many businesses have been focusing on expanding or growing, KJM is concentrating on nurturing what it already had. Kerry explains, “It’s not always about expansion, it’s vitally important to nurture what’s right in front of you, and it will flourish and grow all by itself. KJM has been open for 31 years, and its success is due to the drive and passion from its team - to always be the best it can be. Kerry explains, “We are a powerful team (of 20) who love working together and look after each other as well as our customers. You will be hard pushed to find a salon as dedicated as we are to our craft.” Recently recognised within the Southern Enterprise Awards 2021 for its excellence, it’s easy to understand why Kerry and her team at KJM are simply the best in their field within the Hart District. Contact Name: Kerry Mather Web Address: www.kjmsalons.co.uk Contact Email: [email protected]