Southern Enterprise Awards 2021

51 | Southern Enterprise Awards 2021 Best Residential/Commercial Heat Pump Repairs Business - South East As the climate crisis becomes more and more acute, the importance of adopting new technologies such as heat pumps becomes obvious. We take a closer look at the team from Berkshire Hampshire Heatpumps Ltd, following their success in SME News’ Southern Enterprise Awards 2021, to see how they are making their mark on this international issue. Carbon emissions have become an incredibly important issue for many members of the public, with the climate crisis creating a sense of urgency and momentum that hasn’t been seen before. The need to make a difference in order to preserve our planet has allowed companies like Berkshire Hampshire Heatpumps to rise through the ranks, leveraging their incredible skill in the field. The Berkshire Hampshire Heatpumps team specialise in the repair and maintenance of heatpumps and ventilation systems. Like any technology, heat pumps need regular services to maintain their full economic functionality and avoid costly breakdowns. The team’s comprehensive service program, based on an annual maintenance inspection and service, goes a long way to keeping this asset working. “No size fits all” lies at the heart of Berkshire Hampshire Heatpumps, and the team give personalised suggestions that are intended to be in the best interests of the client. With a passion for finding the right solution, and a knowledge of the breadth of solutions that the industry currently offers, they are the ideal partners. The firm has no particular brand loyalty, and each member of staff is widely experienced with a range of different manufacturer units. These units each have their own benefits and difficulties, meaning that the practical knowledge of the Berkshire Hampshire Heatpumps team is vital to securing success in the long term. The growth of Berkshire Hampshire Heatpumps has matched the public interest in heat pumps and the expansion of the market in general. By staying abreast of the developments in the sector, the firm has been proud to offer truly innovative service at all times to customers. As the media has raised awareness of heat pumps and the impact that they could make to the environment, the Berkshire Hampshire Heatpumps team have begun to explore ways in which they can be of assistance that go beyond servicing products. Their unique practical experience gives them a perspective that will be invaluable to many. Despite the demand for heat pump technology increasing over the last few years, the Berkshire Hampshire Heatpumps team have kept the scale of their business relatively small. The office is one with a family feel, where individual needs can still be accounted for at every level. The business is thoroughly collaborative, with all members of staff invited to contribute to the direction it takes. This tight-knit feel means that new additions must be chosen with care. A strong work ethic and the ability to hit the ground running are essential, but so is the need for them to share the vision that Berkshire Hampshire Heatpumps has built for itself. Looking forward, the future is bright indeed for this intrepid team. Working in the innovative field of heat pumps, it’s little wonder that they are always exploring ways of completing their workload more efficiently. The firm has begun to develop its internal processes using new software to allow the team to utilise more informative data when they work. This will allow them to provide even better standards of customer service. Already F-Gas Registered, the team are currently working with an MCS accredited body to become certified and further the firm’s existing credentials. It’s easy to see why Berkshire Hampshire Heatpumps has gained such a strong reputation. Their personal approach and attention to detail has allowed them to thrive in rapidly changing times. They are the perfect example of Southern Enterprise, rising to the challenges of the day and facing them directly. Company: Berkshire Hampshire Heatpumps Ltd Name: Amy Tyler Email: [email protected] Web Address: www.berkshire-hampshire-heatpumps.co.uk The team’s comprehensive service program, based on an annual maintenance inspection and service, goes a long way to keeping this asset working. Sep21462