20 | Southern Enterprise Awards 2022 Aug22147 Best Nursing Care Enterprise – Oxfordshire Based on the edge of The Cotswolds, Burford Nursing Home is a medium-sized care home specialising in dementia and end of life care, although it can also assist people in various clinical conditions at different stages with a 24-hour nursing service for those requiring respite or permanent placement. Recently refurbished and extended to suit modern care requirements, combining comfort with keen professionalism, a sensory garden is in place with good wheelchair access. A holistic approach is also taken to care, which incorporates physical, mental, and social needs. This ensures clients are able to live an active lifestyle, enjoy homely comforts, and even personalise their surroundings. Service users’ mental health and well-being are paramount for all staff at Burford and this is something which is keenly reflected in its core values, such as equality and diversity, while treating all those cared for with dignity and respect. “Our staff team will support you in all matters to meet your personal needs and interests,” explains Paul Jacob, Burford’s Manager. “We work together with families and friends to connect you with the personal caring you need.” Indeed, Burford has a range of highly qualified staff who specialise in certain areas of care including palliative, dementia, Parkinson’s, and stroke, and staff will intervene promptly if any clinical concerns or requirements arise. The home also works closely with local doctor’s surgeries, as well as a care home support team and other external professionals – to ensure the smooth running of the home and the continued excellent care of its clients. Internally, Burford promotes a multi-cultural environment, with the home revealing a warm living community for those who are cared for. “We proudly highlight our vision of no- barriers and no segregation no matter service users’ clinical/ mental condition or their different backgrounds,” Paul elaborates, speaking of the home’s unique selling points and the key differentiators which set it aside from others. “We have learned that working in a multicultural environment has allowed us to shape a high-quality healthcare service revealing equality and diversity principles while supporting all our service users by following nationally and internationally recognised standards that apply to the adult health and social care sector,” says Paul. One of the stand-out features that Burford possesses is the incredible food that it has for its residents. From beautiful buffets to luxury lunches and everyday classics, there’s even sumptuous desserts, meaning clients are eating well and enjoying good quality and nutritious meals. Recently, Burford Nursing Home received recognition in the Southern Enterprise Awards 2022 for its dedication, commitment, and the exceptional level of care provided to each and every client and their families. The home was awarded the prestigious title of Best Nursing Care Enterprise in Oxfordshire, and Paul is understandably proud of this achievement. He shares, “We are now focusing on shaping a warm living environment for all our service users with no barriers, no matter their clinical/ mental status,” he states, speaking of the future. “All this, while aiming to maintain a highly professional approach and open-minded vision regarding new challenges that the healthcare industry might arise.” Susan K is the daughter of not one, but two dementia residents at Burford Nursing Home. She shares her experience with us. “My mother has been in Burford Nursing Home for the past 18 months, and despite commencing a ‘reign of terror’ within the home for a few weeks upon her initial admittance, she has settled in amazingly well, and considers the place to be home. The staff managed her very well, and despite her maverick antics, they were all very kind to her. In conjunction with the Doctor, they have adjusted her medication and she is the happiest she has been in years. “My father then developed dementia, and the staff offered advice and guidance on his management and told me to ring any time despite him not being in the home at that time. Dad went in on a permanent basis about 3 weeks ago. My parents visited my house for lunch on both Saturday and Sunday, and after about 4 hours, Dad advised me he was ready to return home, meaning the care home! The food is amazing, and all the staff are incredibly kind to both me and my parents. An incredibly well managed care home!” Similarly, Becky F has nothing but praise for Burford after they cared for her late mother. “I would definitely recommend Burford Nursing Home to anyone who was looking for a safe, caring environment for their loved one. Mum moved into Burford just before Christmas 2019 and a few months later Covid happened! During the lockdown period, the home was so supportive, arranging telephone calls, video calls, and keeping us regularly informed of how she was during the time we weren’t able to visit. Nothing was ever too much trouble. Every member of staff became her family and showed such love and compassion. Any concerns or worries I had were Placing a loved one into a residential home can be scary and daunting, along with the added feeling of guilt that they cannot stay at home. However, Burford Nursing Home removes all of that fear and trepidation by providing the highest levels of service, care and, of course, wonderful food too. We find out more from Home Manager, Paul Jacob, in the wake of it gaining recognition in the Southern Enterprise Awards 2022.
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