56 | Southern Enterprise Awards 2022 Started by two friends, Hannah and Stacy, My Beautiful Wigs was born to ensure that those searching for quality wigs and hair pieces receive what they need at an affordable cost through a friendly service. Unfortunately, Hannah passed away after a lengthy battle with a brain tumour, but this tragic loss made Stacy even more determined to make the business a success, and as a result, Hannah’s legacy has been immortalised through the work of My Beautiful Wigs. Now, there’s a small team that continues the hard work that began in 2019. Over 12 years of experience in the hair loss industry supports My Beautiful Wigs, which also benefits from Stacy’s extensive hairdressing knowledge, and as a result, the company has cultivated a welcoming environment that is understanding of everyone’s unique situations. In essence, both the company’s online store and its home at the Zipandas salon in north west London are places free from judgement. The company is there for its clients no matter what, stating that it understands that the hair loss journey is an emotional one, and it wants to ensure that its clients feel as comfortable as possible so that it can help its clients feel like themselves again. Indeed, My Beautiful Wigs believes in providing its clients with the best service possible. From the moment a client makes their first contact to book a consultation, My Beautiful Wigs ensures that it is always providing them with a five-star service, taking the time to get to know its customers and finding out what it is that they need. If the customer is ordering online, for example, the company keeps the customer informed of the process every step of the way. Moreover, it wants to keep an added personal touch, so it prioritises the packaging, guaranteeing that every parcel is hand-wrapped with love in fully recyclable packaging. My Beautiful Wigs prides itself on its devotion to giving back. The company donates to several charities and has organised multiple fundraisers over the years, including many for the Hillingdon Brain Tumour Charity, who supported Hannah throughout her journey. In addition, £1 of every sale goes to Alopecia UK, and My Beautiful Wigs works with The Little Princess Trust. Also supported by the company is a revolutionary charity called Matter of Trust, who takes the unwanted human hair from used wigs, toppers, and extensions and use them to clear up oil spills in the oceans. The company works exceptionally hard to make every customer feel valued. Each staff member is trained to a high standard, and they regularly attend courses with their suppliers Sep22249 Emerging Wig Business of the Year – London & Customer Service Excellence Award 2022 to ensure that they are providing the best and most recent advice about their products. My Beautiful Wigs will be attending a course with Trevor Sorbe, advancing its technical cutting and colouring skills. Henceforth, the company’s future is centred around committing to upskilling and growth, as it hopes to continue providing an exceptional service to its customers, no matter who they are or what their story may be. Contact: Stacy Jane Yates Company: My Beautiful Wigs Web Address: www.mybeautifulwigs.com My Beautiful Wigs understands that the topic of hair loss must be handled with empathy and sensitivity. Everyone’s story is different, and this is what My Beautiful Wigs embraces – it treats every client as an individual. My Beautiful Wigs
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