SME News Southern Enterprise Awards 2024/ 10 OutBACE: Bridging the Gap for Business Transformation In today’s high-stakes industrial environment, traditional approaches to performance improvement often fall short. With increasing uncertainty and instability, leaders face mounting pressure to deliver efficiency and growth, optimize supply chains, and increase responsiveness—all while managing complexity and costs across their entire operational footprint. Adding to this complexity is a growing blind spot: the supporting consultancies increasingly operate at either end of a spectrum. They are typically either high-level strategy advisors or technology-only implementers. The critical gap between these extremes often leaves organisations stranded. Strategy advisors provide lofty goals but lack the means to execute them, while tech-only implementers typically deliver systems to their contract, without considering broader business outcomes. The result? Fragmented efforts that fail to deliver the promised value. “This gap is where we come in,” explains Pete King, Founder of OutBACE. “We provide the cohesion that businesses need— turning strategy into execution and delivering the outcomes clients expect when they embark on transformation. Whether it’s creating a vision, turning that vision into operational reality, or ensuring technology investments drive business outcomes, we guide and drive clients every step of the way.” Facing the Challenges of Modern Industry OutBACE’s clients, ranging from large multi-nationals to nimble high-tech startups, share a common struggle: increasing operational efficiency while adapting quickly to shifting market conditions. Insufficient cohesion across functions and disjointed technology implementations often leave organisations illequipped to face current and future challenges. Consider a typical scenario: • Strategic goals are set at the executive level, but these are diluted or misaligned as they trickle down through IT, Operational Technology (OT), and Process Excellence teams • Technology and vendor selection often focuses on deliverables, overlooking wider cross-functional impacts • Consultancies focus narrowly on the silo they’ve been asked to deliver—limiting their scope to their own accountabilities • The result? Organisations unknowingly commit to non-cohesive outcomes from the outset. From there, fragmented systems and processes don’t support hitting performance targets as expected, wasting valuable resources. The competitive gap widens, leaving companies with a tough decision: spend again or try to make the most of underperforming initiatives. OutBACE’s Unique Approach OutBACE provides services to overcome this siloed view. Its proven methods target systemic inefficiencies by fostering cohesion across an organisation’s entire ecosystem. Whether embedding within a client’s partner network or offering turnkey solutions with aligned third-party providers, OutBACE ensures that every initiative contributes to a set of unified, outcome-driven goals. What sets OutBACE apart is its ability to take an organisation from where it is now, chart a clear route to where it needs to be, and work across the entire landscape to get there. And it’s not just about technology. “Technology is only part of the puzzle,” King says. “True step-change and future-enablement requires cohesion across strategy, processes, people, technology, and data. Our passion is in helping organisations move towards their full potential by connecting these dots and making the change happen.” Success Story: Enabling a Step-Change for Rapid Market Growth One client, a global manufacturing firm, faced an enviable yet formidable challenge: massive market growth anticipated over the short to medium term. To seize this opportunity, the company needed a step-change across its entire end-to-end supply chain—from marketplace insight through strategic planning to operational fulfilment. The stakes were clear: meet surging demand or risk losing market share. Rapid growth required improved marketplace insights, long- and short-term capacity optimisation, production scaling, improved material provision, better resource utilization, and increased responsiveness to market demands via improved end-to-end operational cohesion—all while maintaining cost efficiency. Yet, the company’s existing processes and systems were not set up to handle such accelerated expansion. That’s where OutBACE came in. OutBACE rapidly developed a deep understanding of the organisation’s strategy, operations, and growth objectives. By developing a clear vision and specific targeted outcomes, re-engineering collaboration across all critical contributors—including technology vendors, business functions, process excellence and data teams— OutBACE developed a cohesive transformation roadmap and secured leadership buy-in. This strategy wasn’t just about technology upgrades. It addressed the full spectrum of supply chain components. People, Processes, Systems, and Data—every element had to be aligned to work in harmony. The result? The company significantly ramped up its supply chain capabilities, enabling it to meet surging market demand without compromising quality or efficiency. Beyond supporting its growth OutBACE Limited, a boutique consultancy, is redefining manufacturing and supply chain performance by enabling its clients to overcome modern industry challenges. As it wins the Southern Enterprise Awards' prestigious title, we explore how OutBACE transforms organisations with strong industrial heritage. Most Innovative Digital Transformation Consultancy 2024
RkJQdWJsaXNoZXIy NTY1MjM3