SME News Southern Enterprise Awards 2024/ 18 Best eCommerce Fulfilment & Shipping Solutions Portal 2024 - South East The UK, USA, and China are the three biggest regions for eCommerce trading in the world, although shipping goods in and out of these countries can be an arduous task. The process can be incredibly expensive and time consuming, between customs charges, extra fees, and extended wait times. Below, we take a look at Eq8tor, a company whose commitment to streamlining international eCommerce and Shipping has earned it a title in the Southern Enterprise Awards 2024. The global eCommerce market is worth more than $1 trillion, yet only one in five UK small businesses sell out of the UK. Many business owners aspire to expand their reach globally, but are intimidated by the thought of international shipping, citing complicated processes, high costs, and the daunting idea of handling customs requirements. In fact, research provided by Eq8tor has shown that the main reasons that small businesses do not export their products and services are 32% due to concerns about regulations, 49% due to a lack of exporting expertise, and 62% due to a lack of online expertise. Founded in 1990, Eq8tor exists to help businesses make the most of the global eCommerce market by sharing knowledge, contacts, and lowering process costs. The global market platform serves both B2B and B2C clients, having established successful systems to manage all international shipping requirements. As a leading provider of eCommerce fulfilment and shipping solutions, Eq8tor promises to eliminate the stress and hassle of international eCommerce fulfilment and shipping, handling each step for its client so that they can focus on running their business. Rather than arranging international couriers and dealing with customs regimes, clients of Eq8tor can simply ship their products to the company’s fulfilment facilities based in London and Chicago. From there, Eq8tor takes over the entire process, managing the export, documentation, customs, and final delivery to the purchaser for a fixed cost. What’s more, Eq8tor leverages its extensive industry experience in handling international shipping for multiple businesses to negotiate cheaper bulk shipping rates, bringing down costs for its clientele. Not only does Eq8tor strive to help small businesses in expanding their reach through international sales, but the company also works tirelessly to benefit the environment through its operations. Eq8tor focuses on the sales of returned goods, out of season stock, and products destined for recycling. The company manages the entire returns process, refurbishing items and reselling them on its platform using its integrated programme. This approach makes it easy and efficient to optimise the value of returns and old stock, without incurring the cost of returning items to the original source. Eq8tor restocks its items locally and resells using discount methods, taking care not to jeopardise the integrity of its clients’ branded items. This mission is eco-friendly and enables Eq8tor to reduce its carbon footprint whilst focusing on providing solutions to the problems associated with selling internationally. Over the years, Eq8tor has developed an understanding of the importance of local knowledge when it comes to breaking into new markets. When entering a new country, simple elements such as sourcing the top courier companies, translating packaging, or learning to negotiate customs rules can make or break the venture. With the modern eCommerce market developing, more and more smaller businesses are facing these challenges and must rely on the aid of companies such as Eq8tor to navigate this landscape. Eq8tor is part of the Ecom Global Network, a professional services company that provides support for eCommerce solutions and supply chain management. The network enables companies to join the global eCommerce market, covering the biggest three trading areas in the world: the UK, USA, and China. Focused on eCommerce development, Ecom Global Network management have more than 60 years of combined experience in international logistics, positioning them at the very forefront of the industry. This connection is extremely advantageous, for both Eq8tor and its clientele. As a member of the Ecom Global Network, Eq8tor is connected to a larger network of eCommerce businesses and logistics experts. This network provides Eq8tor with access to a wealth of resources, including local knowledge, established shipping routes, and bulk shipping rates. This enables the company to offer more efficient and cost-effective international shipping solutions to clients by leveraging the collective experience and infrastructure of this vital network. To further facilitate successful shipping, Eq8tor offers its clients a membership and award programme that enables them to receive numerous benefits from the company. The programme is structured into tiers that range from a £10 to £95 sign-up fee, making membership accessible and affordable for many. Each tier, from Regular to Platinum, provide clients with varying discounts on shipping costs, drop shipping, fulfilment, and customs handling services, as well as exclusive offers and networking opportunities with other international eCommerce businesses. And that’s not all – Eq8tor’s members are also provided with access to the Eq8tor app. Launched in 2019, this app connects users to Eq8tor’s best shipping options for their customers and enables them to get a leg-up in such a competitive market. The Eq8tor app lies at the heart of the Eq8tor membership programme, with instant access to the latest and cheapest shipping rates and a system to track parcels to their final destination. In addition to shipping options and parcel tracking, users of the Eq8tor app can access the company’s exclusive offers and take advantage of networking opportunities with other eCommerce businesses around the world. Clients can also search for products, read reviews, and track their orders easily through the platform, placing all client needs in one accessible place. Conclusively, Eq8tor is a key player in the international market eCommerce fulfilment and shipping. The company provides its
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