Delivering end-to-end digital solutions to millions of end users, Mercator Digital is a multi-award-winning digital transformation consultancy on a mission to make the world of digital services more innovative, impactful, and accessible. The goal here is to see a society more connected, all whilst offering operational benefits for its clients at a cost that works for them. Agile and experienced, we caught up with Mercator Digital’s own Dave Hughes to find out exactly what makes it the Most Client-Focused Digital Transformation Consultancy 2025. Most Client-Focused Digital Transformation Consultancy 2025 Mercator Digital specialises in designing, building, and delivering digital services for a variety of organisations around the world. Lending its expertise to clients across usercentred design, software development, AI strategy/maturity, cybersecurity, and digital transformation more broadly, the company’s approach has seen it make waves for clients in everything from global security and compliance to revolutionising environmental compliance and driving digital evolution of the Goods Vehicle Movement Service (GVMS). Anchored to almost two decades of industry experience in the ever-changing realm of digital services, Mercator Digital comprises offices in the UK, US, France, and Singapore, as well as a team of more than 400 talented individuals. Together, this team work towards what is Mercator Digital’s overarching vision: to be the first choice for public and private sector organisations worldwide when it comes to delivering digital service transformation and building indispensable partnerships. Commenting on how exactly it achieves this, Dave explained: “As an acclaimed digital transformation consultancy, Mercator Digital has always been focused on delivering an outstanding customer experience, and the best way for us to achieve this is to recruit great people and empower them through a common mission and set of values. These have remained solid throughout our growth, and we continue to place a high degree of emphasis on maintaining and evolving our culture.” These core values – which encompass never standing still, keeping it real, taking care of each other and the community, owning its actions, and bringing out the best in one another – are seen every day through the interactions the brand has with clients and partners alike. They also played a huge role in it being recognised as one of the best workplaces in the UK earlier this year by Great Place to Work, appearing on its list for the third time. Particular praise was centred around its wellbeing initiatives and the female support offered. “At Mercator Digital, we encourage our teams to experiment and take risks, even if a project might not succeed. What’s important is that the environment you create is one where people aren’t scared to fail – one where they fail fast, learn quick, and use that learning to improve.” On the back of this, staff here feel empowered to thrive, and the quality of its people allows Mercator Digital to stay competitive in a landscape filled with well-known providers. Dave put it best when he said: “We compete through a culture where our teams live these core values, so that clients know they can trust us to deliver.” Supporting its people remains a key part of its plan moving forwards, seen through it having recently developed an academy programme to train new colleagues. This initiative, combined with its investment in the latest AI technology, means that Mercator Digital is able to continuously hone its offerings to support people across its chosen markets. As Marc Churchouse, the company’s CEO, said: “Our flexibility and readiness to jump at new opportunities has been key to our recent growth.” However, things don't end there, and the company is looking to grow its international output, expanding its current footprint to explore new sectors in the UK and beyond. Driving the company in this aim is a renewed emphasis from the current government on providing SMEs like Mercator Digital with market access to larger projects. Although this is something often carried out in conjunction with larger enterprise partners, there remains a growing underlying recognition that there is a lot of talent and innovation within the UK’s SME market. A leading digital transformation consultancy serving the public sector, Mercator Digital reflects this, cementing its status as a beacon of trust. Blending strong, collaborative client partnerships with a commitment to placing their digital aspirations at the very heart of its work, Mercator Digital’s priority is tailored solutions with meaningful outcomes. Its success in achieving this is reflected through this well-deserved award and a place in out Southern Enterprise Awards 2025. Contact: Dave Hughes Company: Mercator Digital Web Address: www.mercatordigital.com
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