The demand for temporary accommodation is rising, driven by factors such as the national housing shortage and increasing private rental costs. Specifically in the South East, the affordability gap between wages and private rental prices is growing, which is pressuring local authorities to secure suitable accommodation that is both cost-effective and of a consistently high standard. This is with the increase in individuals and families presenting with more complex needs, not only needing a roof over their heads but also support in preparing for their futures and longterm living situations. Paramount partners with local authorities to provide safe, stable housing for people experiencing homelessness. Beyond simply offering accommodation, Paramount actively supports residents in developing the essential life skills needed to manage their finances and achieve independence – helping them successfully transition into long-term housing within the private rental sector. “Paramount has succeeded by reinventing how a traditionally underperforming part of the housing market operated,” says Charlotte. “We recruited the very best people in the field and applied passion, energy, and empathy.” “Our vision is simple yet powerful: to ensure that everyone has access to a safe, stable place to call home, and to empower individuals to build a foundation for a brighter, more independent future.” Making it all happen is a world-class team committed to providing far more than just accommodation and transforming the lives of those who need it most. Its Senior Management Team comprises staff who have extensive and varied backgrounds in housing, combined with an enviable range of qualifications and memberships to trade bodies. Paramount's people understand at a technical, financial, and social level the requirements of the local authorities using its services, and this is evident through its additional divisions and teams. For example, it is the only company in the industry that has a dedicated in-house Support Team, focused solely on the wellbeing and progression of residents in temporary housing to achieve positive outcomes. From arranging food parcels to signposting vital services and supporting life skills development, the team take a hands-on approach to helping individuals move toward independence. Paramount even has its own Asset Management and Repairs Team, including engineers and contractors who drive liveried vehicles and wear its uniform. They are available 24/7, which means quick response times to maintenance issues and faster completion of jobs, thus no relying on an external contractor, minimising disruption and ensuring all properties remain safe, functional, and comfortable. Additionally, it is the only housing provider to have a 24/7 control room, a unique feature that ensures continuous security and peace of mind for residents and the wider communities. “We see ourselves as more than a workplace – we are a community built on care, opportunity, and celebration,” says Charlotte. “This culture is why our team members choose to stay, grow, and succeed with us.” She continues, “We believe that our people are our greatest asset, and we invest heavily in their development, welfare, and long-term careers. Continuous training is embedded in our culture, giving every staff member the confidence and tools to succeed from their first day through to progression into more senior roles.” In terms of the future, Paramount’s focus is on expanding the number of housing units it has available across the South East, so it can support more local authorities and meet the growing demand for temporary accommodation. For the remainder of 2025, the goal is to strengthen its partnerships with local authorities, broaden its housing portfolio, and further embed innovation into the way it works, including continuing to develop its systems and software to streamline processes and improve efficiency. This is all while staying true to the vision of ensuring everyone has somewhere safe and stable to call home. Company name: Paramount Independent Property Services Contact name: Charlotte Currah Website: www.paramountindependentps.co.uk Paramount Independent Property Services (Paramount) is an industry-leading provider of temporary accommodation, working closely with local authorities across the South East to help those in need. Currently, it has more than 1,400 high-quality housing units available, tailoring them to meet the diverse needs of individuals and their families, including those whose circumstances are complex or challenging. We speak to Head of Marketing, Charlotte Currah to learn more about how Paramount is changing lives for the better. Best Specialist Housing Provider 2025 - South East
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