UK Enterprise Awards 2019

40 | SME NEWS - UK Enterprise Awards 2019 Apr19450 Offering a unique combination of national reach and local knowledge, Shuttercraft is a flourishing window shutter franchise dedicated to expertly installing an exclusive range of premium, made-to-measure shutters and blinds. We profile the firm to find out more about how it has transformed homes across the UK since its inception. Best Custom Window Shutter Provider 2019: Shuttercraft Over the years, Shuttercraft has risen to become one of the leading interior window shutter companies in the UK, with an expanding franchise network supplying premium shutters and blinds across the country. As a result of the firm’s vast industry experience, the team at Shuttercraft understand that every home is different. They provide a wide range of solutions to meet every need, taste and style. Materials used by Shuttercraft range from entry level MDF through to a mixture of ABS, sustainably sourced hardwoods and the aluminium Portchester range. The Portchester shutter adds extra security to home windows without sacrificing elegance. To ensure that Shuttercraft clients select the right shutter that will perfectly complement their home and lifestyle, each receives exceptional quality care. This begins when they make an enquiry and finishes when their shutters are installed, and they are completely satisfied. During a free home appointment with a trained shutter expert, customers can expect a detailed technical survey and advice, without experiencing any hard-selling techniques to force a purchase. After the shutters are crafted with precision, they are then installed by an experienced fitter. Shuttercraft prides itself on its after sales service, ensuring that every customer is perfectly satisfied with their purchase for years to come. This exceptional quality service is vital to the firm’s success, and as such each of the firm’s Franchise Partners is carefully selected against strict criteria. Shuttercraft firmly believes that it is not enough to have the finance and inclination; franchisees must be passionate about client service and have a strong understanding of the difference that shutters can make to any home. Therefore, each of the firm’s partners embodies the ethos and integrity of its Head Office team with customer service and quality at the core of Shuttercraft’s work. Once selected, Shuttercraft’s Franchise Partners receive extensive product training and mentoring in the first few months of joining the group, with ongoing marketing and business support provided thereafter. The firm boasts a 90 Day Nurturing Program, which helps people through the critical launch phase of their business, with mentoring and development provided by a dedicated franchise manager, marketing executive, support team and experienced area manager. This support ensures that Franchise Partners can offer their clients the unique combination of exceptional service and quality products which sets Shuttercraft apart from its competitors. Looking ahead, Shuttercraft are keen to enhance its success and grow even further over the years to come. The company has already developed many of the largest independent shutter retailers in the UK, and it is now looking to develop Franchise Partners in specific UK locations to benefit from this vast experience. This development will drive the company to cement its position as one of the key players in the UK’s competitive shutter and blind installation market. Company: Shuttercraft Contact: Lisa Stead Telephone Number: 01962 280505 Web Address: www.shuttercraft-franchise.co.uk “...Shuttercraft understands that every home is different. They provide a wide range of solutions to meet every need, taste and style.”