UK Enterprise Awards 2019

74 | SME NEWS - UK Enterprise Awards 2019 Talk Results Limited: Telemarketing Services Provider of the Year 2019 - Eastern England Seeking to fill a gap in the market, Talk Results Limited was created to offer flexible and affordable telemarketing to businesses of any size or sector without the use of scripts. We explore how far the firm has come over the years to win one of this year’s renowned UK Enterprise Awards. Since it was established in 2009, Talk Results has worked with a diverse array of clients ranging from sole traders through to FTSE 250 companies, all from different sectors including software, fire & security, insurance, I.T., brand strategy, event management, building trade and many more. Working with such a diverse range of sectors, the firm is passionate about giving clients the opportunity to benefit from direct marketing services that are tailored fit in with their budget, requirements or comfort, allowing them to test out new forms of marketing and incorporate them into their business growth plans. From appointment setting to sales, to calling previous customer lists, setting appointments for huge volumes of reps, launching new products and organising attendants for events, there is no project too large or complex for this dedicated firm of professionals. The team at Talk Results work closely with their clients to ensure excellence on every project they undertake. Quality is important to the firm, and as such the Talk Results team do not use scripts, unlike many of their competitors within the telemarketing space. Instead they write extensive, bespoke training guides for each client. This enables the firm to train their assigned telemarketer to know the company in full, feeling confident and competent before touching the telephone. Thanks to this unique approach, every client that works with Talk Results receives the same level of support and structure to make their campaigns a success. The firm’s team believe that telemarketing is not about putting a few words on a piece of paper and grabbing any data, but instead that it is about logic, planning and making sure that every call makes a difference. They work tirelessly to ensure success for their clients and provide them with the support to create real return on investment. As part of its client-focused technique, Talk Results offers flexible payment plans to suit any budget. Clients can either run a trial to suit their budget, choosing the number of hours they want per week for however many weeks they require; or they can run a rolling campaign choosing the number of hours they would like per week with only a two-week cancelation period, so that they are not locked into a long- term contract. Such a flexible approach works well for SMEs and clients who require flexibility in their telemarketing solutions. Talk Results differentiates itself from other firms in the sector, which have a poor reputation for being pushy and offering poor ROI. Clients working with this revolutionary firm can rest assured that they are receiving an innovative solution that is tailored to meet their every need. Combining a respectful, human approach with proven marketing techniques, the firm can make a genuine difference to any project. Their recent Partnership Program has also been very popular and provides a constant financial return to those who refer their services for the life of the work. Talk Results are strong believers that there should be a payback in thanks for those that give the time to recommend them. Moving forward, Talk Results will be continuing to grow its reach across the UK throughout 2019 to showcase its innovative approach to telemarketing and drive even more clients to embrace this technique. Company: Talk Results Limited Name: Felicity Francis Address: 27 Old Gloucester Street, London WC1N 3AX Telephone Number: 0207 1274 285 London - 01780 693 285 Stamford Web Address : www.talkresults.co.uk © Talk Results Limited, image: Felicity Francis