UK Enterprise 2020

126 | UK Enterprise Awards 2020 T & T Web Design is a small business, operated by a husband and wife team, Tony and Trudy Whittam. Offering an impressive selection of services to a diverse client base, which ranges from SMEs, start-ups and sole traders, we profiled T & T Web Design to discover more about the firm’s innovative ways to achieve success for not just themselves, but also their clients. Best International Boutique SEO Agency 2020 Jun20354 Founded in 2005, T & T Web Design not only provides award-winning web design services, they proudly offer affordable Search Engine Optimisation (SEO) services. With many of their clients coming from a diverse range of business sectors, the firm also has a number of international clients as the team work from home and so are able to work with clients in most countries around the world. Tony is the technical guy who primarily works on the web design and SEO projects they do. When she is not doing the admin, Trudy is predominantly admin but when she’s not doing accounts she is active on the company’s social media accounts, discussing industry topics and current affairs, Trudy has also rolled up her sleeves and got stuck into helping with large website builds when necessary. One of the key values that this husband and wife duo hold dearly, is that they must always be open, honest and transparent. Throughout the years, they have never made promises that they could not keep, and have always ensured that the client is informed regularly about the progress of the project. Tony and Trudy are all too aware of how hard things can be for small businesses, especially financially, and they have always ensured to keep their prices low. This makes them much more attractive to small companies who are trying to make a budget stretch. These factors have made them very trustworthy and have had some SEO clients since they started operating. Additionally, they also get new clients by word of mouth, just from people being told how good and trustworthy they are SEO services make up the majority of their business, but it is not an easy thing to accomplish. Google is constantly evolving and changing and T&T Web Design need to be able to keep up to date with the latest trends and methods in order to keep their clients visible in online searches. More than 60% of google searches are now done via phone, so mobile optimisation is of paramount importance. Since the start of the global health crisis, more people have started doing their shopping online. This has been good news for the company as they have had a number of new clients as a result of this. Tony and Trudy have no plans to expand the business, at least from a personnel standpoint. For an impressive 15 years, they have operated solely as a duo and all of their clients know that if there are problems, then they will get straight through to one of them. The couple have always ensured that they know every inch of their customers, so any issues can be dealt with quickly and efficiently. Recently, Tony has begun a full-time training to receive globally recognised Cyber Security qualifications, which will help them to further advance their services. This will also give their existing clients peace of mind that they are working with a security conscious company. Ultimately, T&T Web Design is fully aware of the many dangers posed by the internet and they want to be in a position where they can advise clients on their online safety. A service the best international boutique SEO agency hopes to continue providing in the years to come. Company: T & T Web Design Contact: Tony Whittam Web Address: www.tandtwebdesign.co.uk