UK Enterprise 2020

59 | UK Enterprise Awards 2020 Established by Nicky Collison and Rebecca White, Rainbow Estate Agents have kept the same core values that were used to build the foundation of their business back in 2007. Almost two decades since the firm’s inception, and the dynamic duo still to this day believe that the key to an outstanding service is honesty, mutual respect, tenacity and above all else, excellent communication. As a team, Rainbow offers Sales and Lettings services, predominately throughout Hertfordshire and Essex. They also have a thriving Park Home Sales Team, spearheaded by Rebecca White, the firm’s Park Home Specialist. Their high-profile Market Square offices are centrally located offering convenience for both vendors and potential purchasers. Uniquely for the area, they feature their properties on all the leading websites and portals, alongside on their own high profile website and in their office window. Historically, agents have unfortunately earned themselves a poor reputation. Breaking down this preconceived idea, Rainbow Estate Agents have worked with persistent tenacity to maintain a level of professionalism that has proven to achieve successful results again and again. As a local, family-run business, they remain committed to restoring the faith and improving the reputation of estate agents, through ensuring that their entire team delivers a service based on honesty, respect, and a personal touch for all of their clients. In recent years, the sales team have seen increased activity in the industry. The company believes that this increased activity is due to an influx of the eager and somewhat frustrated potential purchasers who want to take advantage of the low mortgage rates, but have been held back by the financial implications of Brexit and COVID-19. The use of video tours and the increasingly available digital resources have been beneficial for the industry, allowing the team to concentrate the viewing traffic to active buyers who have a strong interest in the property and are in a position to proceed with the sale. These viewings, in turn, have resulted in a high conversion of viewings to strong offers. Jun20211 Most Trusted Estate Agency of the Year 2020 - Essex Rainbow Estate Agents are an exciting team who offer a complete and professional service based on the most successful selling tool: genuine experienced staff with a personal touch. Following their recent success in the UK Enterprise Awards 2020, we profiled Rainbow Estate Agents to discover more about the award-winning services they provide. Following the announcement that properties were able to be viewed with safety precautions in lockdown, rental properties began to let at a faster rate than before lockdown. The team believe that this may be due to the backlog of people waiting to find a rental property when viewings were not permitted. As the country move into lesser restrictions, the lettings team at Rainbow Estate Agents are seeing little to no change in the day to day rental trends, in comparison to pre-lockdown. The current pandemic has highlighted that their team is robust, showing tenacity, patience and above all else, a strong ability to adapt during these unprecedented times. These qualities will see continued growth for both the team and the business as they continue to move forward. The family-run business truly believes in an internal culture of teamwork and sharing in each other’s successes. They are a mature, well- established team, with a strong, well-recognised reputation in the local area. Their reputation for integrity, honesty, patience, professionalism and compassion is what drives the firm’s recruitment search, recruiting team members that display these key characteristics. In addition to this, they also ensure that when recruiting, they see their applicant’s natural potential to be a true estate agent, not a salesperson. Ultimately, Rainbow Estate Agents are proud of their diverse team for continually delivering a transparent, trustworthy and genuine service, regardless of the situation that they find themselves in. They are naturally very proud of their well- earned reputation and they are delighted to have been chosen for the award of ‘Most Trusted Estate Agent of the Year 2020 - Essex’, and we cannot wait to see what the future has in store for this dynamic business. Company: Rainbow Estate Agents (S.E.) Ltd. Contact: Nicky Collison (Director of Lettings) / Rebecca White (Director of Sales) Web Address: www.rainbowestateagents.co.uk Nicky Collison, Director of Lettings Rebecca White, Director of Sales