UK Enterprise 2020

73 | UK Enterprise Awards 2020 Less than two years ago, Philip and Kayley McCauley made the choice to open their dental practice; one that offered more bespoke solutions to patients problems, as opposed to the ‘one size fits all’ method seen elsewhere in the industry. Thus, Dorset Dental Clinic was born, a practice that offers a variety of advanced dental treatments and laboratory solutions. Using the latest technologies to offer all their patients the highest standard of care, both Philip and Kayley have a wealth of experience behind them to make everyone who visits there feel they are in safe hands. The clinic has three primary focuses; implant dentistry, hygiene therapy and bespoke dentures. Additionally, they also encourage all of their staff to work to the full extent of their areas of practices, which leads to a shared responsibility across the team. From the very beginning, the core values of the clinic have been to create a practice that provides a reliable care service. They want all of their clients to be able to trust them completely with their dental work, as having a healthy smile is such an important aspect of a person’s character. In addition to this, Dorset Dental Clinic aims to provide a positive working environment for all their staff, utilising all of their skills to their fullest and ensuring they are in a position to provide the best patient experience possible. The practice also wants to cultivate long term relationships with their clients, so as to empower them to make decisions that will benefit them in the future. Staff take great care to spend time with patients and understand their concerns. It is important that they get to know them as people so they can help them as best they can. The current Covid-19 pandemic has had quite an impact on the dental industry. Some practices have had to close to a lack of NHS funding, as well as having no other income for the last three months. Once practices are able to operate properly again, some may see an increase in patient numbers as their local practice has closed, or there may even be a rise in more corporate dentistry. However, for the time being, many Jun20284 Best Private Dental Practice - Dorset Dorset Dental Clinic provides clients with a vast range of advanced dental treatments and laboratory solutions to dentists and patients alike. We profiled the clinic to discover more about the services they provide and how they ensure that their team deliver clients with an outstanding level of care. dental professionals are just itching to get back to work and care for their patients again. Once they are allowed back in the clinic, the team are committed to maintaining regular team meetings where they can continue to formulate ideas to improve their practices. There is a desire to never stay comfortable, to think outside the box and formulate ways to improve the customer experience. Dorset Dental Clinic wants their patients to know who they are when they walk through the door and that the clinic is committed to maintaining the best standards of care. Ultimately, they want all their patients to return there for future appointments. Although Dorset Dental Clinic is a relatively new practice, it was quickly established as one of the best in the region. They are innovative and dedicated to providing the best client care possible. In a short space of time they have built a strong team who share the ideals of the practice and are always investing in new methods to get better, both individually and as a unit. There is no doubt that they deserve to be named as the Best Private Dental Practice – Dorset. Contact: Eleanor Roth Company: Dorset Dental Clinic Web Address: www.dorsetdentalclinics.com