UK Enterprise Awards 2021

192 | UK Enterprise Awards 2021 Best Family-Run Blinds & Shutters Company - North Ayrshire Classique Blinds is a family run business based in Kilwinning, Ayrshire that strives for high standards in quality and customer care and is dedicated to producing innovative changes to its products and for customer satisfaction-guaranteed. Classique Blinds offers free in- home measurement services with expert installers to make sure that its products will always fit perfectly, no matter the style. This allows for customers to see its vast array of fabrics and materials within their own home, helping them find the right choice for their décor. Owner James Burley adds, ‘It’s our mission to make positive impacts wherever possible, which is why we have always used local suppliers, and always will in the future. We are committed to giving our clients honest, expert advice and polite, respectful customer service. We always aim to please and promise to provide thoughtful, friendly service throughout every interaction our customers have with Classique Blinds.’ Dedication to the product, the people and the community seemingly isn’t all that puts Classique Blinds above and beyond the rest in the business. James states, ‘In today’s society, there is always an urge to keep up with technology, whether that is on the latest games console or for living room blinds. At Classique Blinds, we have been keeping our knowledge up to date, introducing motorisation and voice-controlled options for our customers’ homes. We will always have a solution for our customers thoughts on their blinds.’ As mentioned by James above regarding all the new technology there is to offer, what other modernisations can be seen for the industry and more specifically for Classique Blinds? ‘With the Covid-19 pandemic we have been adhering to the latest government guidelines for safe shopping as well as improving our website to make the online experience more user friendly, accommodating all our customer’s needs,’ James states. The family-friendly atmosphere certainly makes for a lovely selling point, but could this all be due to its location within the UK? Classique Blinds operates within Ayrshire and has quickly integrated itself within the community with a reputation for being a fun-loving family-run business. James notes, ‘We particularly love how welcoming the people from Ayrshire are. They are always happy to offer a ‘wee’ cuppa while discussing their product options. Classique Blinds loves nothing more than to help out our locals with their choices of window dressings while having a bit of banter.’ This close nit community isn’t just about keep customers happy, but internal staff as well. ‘Classique Blinds doesn’t look to employ sales representatives; we look for individuals to join our family business who will go through our unique training program. We ensure that they can deliver the same customer service that makes our business stand out. When you receive a visit from Classique Blinds, we will make sure that the focus is not solely on the product but on the most important aspect: the customer’s needs.’ This family-run business is taking the blinds industry by storm, so what else can we look forward to within their business? James states, ‘We will continue to deliver the same outstanding customer service and innovative products we have been known for throughout the years. We welcome change within the industry, and we will always ensure we adapt, to keep up-to-date with the everchanging market.’ It’s clear why Classique Blinds has won their most recent award for ‘Best Family-Run Blinds & Shutters Company.’ There is truly no one greater invested in their staff, work or community as much as James Burley and the team at Classique Blinds. Contact: James Burley Company: Classique Blinds Web Address: www.classiqueblinds.co.uk Email: [email protected] Address: Classique Blinds Unit 2, Ashgrove Industrial Estate Kilwinning KA13 6PU May21197