15 | UK Enterprise Awards 2022 “Our efficient processes with these modern themes have given customers confidence in our ability to deliver to their expectations.” Legacy Cars Ltd is an award-winning family-run business which has been trading since April 2018, with the aim of changing the stereotypes around car sales into an informal, transparent, and relaxed setting. This is done with the motto of ‘Valuing Value’, looking to provide quality vehicles at reasonable prices whilst catering for each customer’s unique needs. Having previously received an accolade from SME News in 2020 in the form of Most Trusted Car Dealership and Serving Centre – West London, we are delighted to be awarding this company again. Join us as we take a look at why. Four years ago, Wayne Brendon Blackwood (known as ‘Brendon’) founded Legacy Cars in memory of his parents, and it is derived from a family legacy of putting faith first. Wayne’s parents arrived in the United Kingdom in the 1960s, and they shared a love of buying cars with each other – a passion which carried through to their son. Brendon shares, “My mother was like my heartbeat, epitomising fairness and good faith; taking pride in the happiness she gave to people, regardless of their backgrounds. It was the character of the person which mattered most, and this ethos formed a part of me. The incredible emotion my mother gave when seeing my honest effort turned into a reward that is beyond any expressible means.” And with Legacy Cars, his goal is to capture and spread this feeling to all its customers, through value for money, and respect. Each of Legacy Cars’ vehicles are handpicked and checked for their quality and history for the customer’s peace of mind, with the team only selling vehicles that they would be happy to own themselves long-term. The ultimate aim is that customers leave with a lasting feel-good factor they can share with their family, friends, and loved ones. Speaking about his customer base, Brendon says, “The UK has a great appetite for the motor vehicle industry and this has been the case for my entire living memory.” For those customers who are looking for car finance deals, Legacy Cars can act as a credit broker thanks to the Financial Conduct Authority (FCA). And when it comes to car viewings, it has become necessary to implement these on an appointment basis in order to safeguard the public with regards to covid-19. It has also incorporated UK-wide home delivery. Brendon tells us, “Our efficient processes with these modern themes have given customers confidence in our ability to deliver to their expectations.” And the journey doesn’t end at sale either; the company offers ongoing support in partnership with selected used car warranty providers from a solution-focused mindset, and it fully supports its customers should a claim arise. Very important to Legacy Cars’ service and internal culture is diversity and inclusion. Protected characteristics are truly embraced at Legacy Cars, in particular the empowering of more women to join the automotive sector. The automotive sector has been stereotyped for years around unprofessional behaviour, over saturation of men, and sales and service platforms that are not culturally diverse. Legacy Cars’ business model goes fully against the grain and is able to produce a superior end product and a positive sales experience. Now looking towards the future, Legacy Cars is showing no signs of stopping anytime soon. It is Apr22304 Best Pre-Owned Vehicle Dealership - West London aiming to grow as a business and to capitalise into the transition to electric vehicles, and we are certainly rooting for its continued success within the industry. Company: Legacy Cars Ltd Contact: Wayne Brendon Blackwood Email: [email protected] Website: www.legacycars.co.uk
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