160 | UK Enterprise Awards 2022 TOPS value system, that all staff adhere to daily. This being: T – teamwork; O – ownership; P – professionalism; S – safety. “We are a company that takes pride in our staff and the integrity and quality of our work,” Mark elaborates. “With our stringent quality control policies and safety visits in place, you are guaranteed the highest quality of service, delivery, installation and aftercare.” It is due to this strong customer-centric approach that has seen Mark and the team at EBC recognised in the UK Enterprise Awards and bestowed with the prestigious title of Most ClientFocused Boiler Specialists in Scotland. The award is testament to the hours of dedication and hard work that Mark and his team have devoted to ensuring that client satisfaction is second-to-none. As Edinburgh’s choice for all thing boilers, the Edinburgh Boiler Company is top-tier accredited, meaning you can trust the firm to get your new boiler replaced and running the right way, first time! We find out more about the company from Company Director, Mark Glasgow, in the wake of it being recognised in the UK Enterprise Awards 2022. Since its initial incorporation, the Edinburgh Boiler Company (EBC) has established itself as the go-to firm for all things ‘boilers’ in Edinburgh and the wider region. As the leading accredited installer of the Worcester Bosch and Ideal boiler brands in the whole of Scotland, EBC installs more than 2,000 boilers each and every year. “We are known for our unrivalled service and professionalism in fitting new boilers,” explains Mark Glasgow, Company Director at EBC. “Since our initial company formation we have always tried to make our reputation our priority. It is something we constantly strive to maintain in order to continue to deliver the highest levels of service to our customers.” Mark’s vision was to make boilers ‘easy’ and he has work ed hard to provide an unmatched local service. The firm is also proud to be the highest rated boiler installation company online, not only in Edinburgh but also in the whole of Scotland, and its Trustpilot page has seen more than 1,300 verified reviews… and counting! During the Covid-19 pandemic, the firm experienced an increase in activity levels, due to it being a keyworker and having to continue providing for its customers. However, during this time, the company also saw levels of growth that meant it needed to upgrade its headquarters and move to a new site. The company achieved this in 2021 with a move to new 4,000 metre square offices in Dalkeith which also house the firm’s Energy Training Academy, which operates to educate and train the current, and upcoming, generation of boiler fitters in energy consumption and efficiency. EBC operates an internal culture built around solid values to ensure that the levels of customer service remain high at all times, and that the customer is always put first as a priority within the business. Mark ensures that all his team are singing from the same hymn sheet with the Most Client-Focused Boiler Specialists – Scotland Jun22025 Regarding the future, the heating industry is everchanging and evolving, with the most recent new developments seeing a mass shift to more low carbon heating alternatives… Mark is prepped, ready and waiting for EBC to be at the very forefront of this transition. “We are currently transitioning into renewables and starting the journey to Net Zero,” he enthuses. “Not only that, but we believe we all have a part to play in combating climate change, that’s why we plant a tree for every boiler we install, in a bid to reduce our carbon footprint.” Contact: Mark Glasgow Company: The Edinburgh Boiler Company Web Address: www.theedinburghboilercompany.com
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