206 | UK Enterprise Awards 2023 Apr23446 Most Client-Focused Personal Injury Law Firm 2023 - South West Established in 2020, FT Chronic Pain Solicitors (FT) is a leading expert in bringing compensation claims on behalf of clients suffering from chronic pain conditions as a result of an accident or injury. Based in the South West, founding partners, Paul Turner and Anne Felmingham travel to clients throughout England and Wales. We chat with Anne to find out more. Although based in the South West, FT Chronic Pain Solicitors is not confined by the constraints of a traditional bricks-and-mortar practice. The firm specialises in helping clients suffering from the effects of complex regional pain syndrome (CRPS), fibromyalgia, and other chronic pain conditions to live as independently as possible. FT Chronic Pain Solicitors’ mission is to develop its business and reputation centred around its provision of excellent client care. The firm has a proven track record for achieving life-changing results. In the past two years alone, the firm has settled over £5 million in CRPS claims. Paul says, “At FT, hard work, resilience, and caring about client outcomes are the keys to success. Many law firms put profit over client care, but for us, the profits we make are the byproduct of achieving great client results. This is the reason we’ve built an excellent reputation for a fair and honest approach.” Since 2013, the UK personal injury industry has undergone significant legislative changes that have had a profound impact on the sector. This has obliged many successful firms to reduce their service offering to survive. Some have even fallen by the wayside as a result. To ensure it stays ahead of the curve, FT Chronic Pain Solicitors has defined and streamlined its business around its clients’ needs. With both partners being home-based, this reduces overheads and enables them to visit clients whenever and wherever the need arises. Anne tells us, “A client recently transferred to us from another firm. They described the difference in service as comparing night and day. They were over the moon with the support and help we provided. We’ve visited their home twice in three months, this compared to their previous solicitor of three years who they never met.” Both Anne and Paul share a passion and vision for excellence and outstanding client care. The pair plan to develop the FT Chronic Pain Solicitors brand so that it’s recognisable to a wider audience. This will give them the possibility of attracting and supporting new clients. The firm approaches every case as unique. It secures funding for treatments to bridge the gap between NHS resources and private healthcare wherever possible. It works with a network of specialist medical experts across the country to help with diagnosis, treatment, and prognosis. These include pain consultants, orthopaedic consultants, psychiatrists/ psychologists, neurosurgeons, neuropsychiatrists, care experts, and occupational therapists. Endorsed by leading legal counsel, the firm is equipped to manage the most complex of cases, all the while putting its clients first. Looking to the future, Anne and Paul will continue to provide outstanding results and develop the firm’s brand within the chronic pain community. Both Paul and Anne firmly believe that FT is here to stay and is set to dominate the legal chronic pain market with its expertise and outstanding client care. If you’d like to chat with Anne or Paul, FT Chronic Pain Solicitors offers a free, no-obligation phone call. Visit the company website or email [email protected] for more details. Contact: Anne and Paul - 0800 999 1078 Company: FT Chronic Pain Solicitors Web Address: http://www.ftchronicpain.co.uk/
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