UK Enterprise Awards 2023

May23045 Leading Provider of Bespoke Children’s Residential Care 2023 – Scotland Horizons Residential Care (Horizons) is a leading provider of quality and bespoke care for children and young persons in Scotland. With a mission to create a stable, supportive, and caring home that promotes respect, values, rights, and diversity, Horizons has delivered exceptional services since its inception in 2013. Here’s everything you need to know about the company and the reasons behind its success. Horizon Residential Care’s commitment to providing individualised care has garnered recognition and accolades, including the prestigious title of Leading Provider of Bespoke Children’s Residential Care 2023 - Scotland. The journey began with the launch of Westhaven House in Edinburgh, the company’s first residential care home. The overwhelming success of this venture prompted Horizons to expand its services, opening Hillview House in Edinburgh in 2015, Braeside House in Fauldhouse, West Lothian in 2016, and Glendale House in Gorebridge, Mid Lothian in 2017. These four houses consistently provide top-quality care, earning commendations from the Care Inspectorate, which graded their services as Good or Very Good. Building upon the positive feedback received from service users and local authorities, Horizons embarked on an ambitious renovation and refurbishment programme in 2020. The company substantially invested in expanding its services to meet the rising demand for unique and tailored care. Recognising the need for comprehensive support, Horizons extended its services to include thorough aftercare. It is registering for new services such as care at home, respite care, and single placements for individuals up to 25. The company’s dedication to continuous improvement also includes plans to open new services throughout the year. Central to Horizons’ vision is becoming a leading provider of quality and bespoke care, offering one-to-one support for children and young persons in their care. The company has invested significantly in staff training, home renovation, and modernisation, with three newly built homes – Newhaven, Westhaven Lodge and Bonnieview - opened during 2022. There are plans to expand the services UK wide over the next year. By maintaining a staff team ratio of 1:1, Horizons ensures that every individual receives the close support they require, particularly young people with complex social, emotional, and behavioural needs. The staff teams are highly competent and confident in delivering care that meets and exceeds the National Care Standards. Understanding the importance of the SHANARRI-based outcomes and the potential positive impact on the future of young people, Horizons emphasises the fundamental role of a 1:1 staff ratio in meeting the unique needs of each individual. Horizons’ services are designed to accommodate a maximum of three young people, allowing for meaningful life space interventions and fostering deep, positive growth experiences. By working with professionals and families, Horizons aims to achieve goals and objectives for looked-after children across the United Kingdom. The company’s practice is underpinned by social pedagogy, a framework rooted in a holistic approach to education and care. While social pedagogy varies across countries, Horizons has adopted its core principles to provide successful placements for looked-after children, offering a cost-effective solution to local authorities. Horizons recognises the significance of healthcare in ensuring the well-being of its residents. Therefore, each house has links with local healthcare services, including general practitioners, dentists, opticians, and specialist resources such as the local CAMHS team, smoking cessation, and sexual health clinics. When necessary, Horizons provides the support and encouragement needed for young people residing in its homes to access healthcare services, ensuring their physical and mental well-being. Fostering positive relationships with the community is another key aspect of Horizons’ approach to care. The company emphasises respect toward its neighbours and endeavours to promote responsible citizenship among its young residents. The leadership team encourages open communication and actively encourages neighbours to directly discuss any concerns or issues, fostering a harmonious partnership within the community. Also recognising the importance of leisure time, Horizons strives to support young people in leading active and enjoyable lifestyles. Organised outings to various recreational activities, such as ten-pin bowling, the cinema, ice-skating, and local restaurants, are regular features in its programmes. Furthermore, each house has established community links with local libraries, swimming pools, gyms, dance groups, sports clubs, youth clubs, and other organised groups, enabling young people to engage in diverse leisure activities that cater to their interests and preferences. Education is a vital component of Horizons’ comprehensive care approach, too. Each house has established connections with nearby primary and secondary schools and specialist education providers within the local authority to cater to the unique learning needs of young people. When a young person cannot attend their former educational provision, Horizons provides the necessary support, opportunity, and encouragement to transition to a more suitable local condition. Additionally, for those requiring home-based tuition arranged through their local authorities, Horizons readily facilitates this arrangement to ensure continuous educational development. With its visionary approach, commitment to individualised care, and strong track record of success, Horizons Residential Care Limited is leading the way in providing quality and bespoke care for children and young persons. As the recipient of the esteemed title of Leading Provider of Bespoke Children’s Residential Care 2023 - Scotland, Horizons continues to make a significant difference in the lives of those in its care and remains at the forefront of the residential care sector in Scotland. Company: Horizons Residential Care Limited Web Address: horizonsresidentialcare.co.uk

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