SME UK Enterprise Awards 2024/ 102 Accountancy Firm of the Year 2024 – Northamptonshire & UK Enterprise Excellence Award in Estate Planning 2024 - Northamptonshire Elsby & Co is a widely trusted chartered accounting firm providing services ranging from corporate financial support to wealth management solutions. The company has humble beginnings, starting in the back bedroom of a house in Northampton. Since then, it has grown rapidly and currently employs over 30 trusted accounting professionals to assist with clients’ financial needs. We speak with Claire Emery, Managing Director of the firm, to learn more about the business and what makes it stand out from others in the field. Claire explains, “We tailor our services and advice around our clients’ needs. Whether you’re an individual, a start-up, an established SME, or looking to exit your business, our advice and support will help you extract the most from our long-term relationship.” The firm also has a set of core values – commerciality, growth investment, trust, experience, and integrity – which allow it to build long-lasting and trustworthy relationships with clients, and have no doubt contributed to its significant growth as a business. This ties into its unique selling point, which “lies in [its] holistic approach to client service combined with commitment to professional excellence”. The firm are also keen to stay up to date with the latest technology developments to provide the best service possible. Claire says that the firm has adopted “advanced cloud accounting platforms to provide real-time financial data access, enhancing accuracy and efficiency”. She adds, “We have also implemented automation for routine tasks and utilise AI for data analysis.” It also invests in regular employee training to ensure standards never fall and all staff stay in the know in terms of any changes regarding accounting laws and regulations – meaning they can adapt their processes quickly if necessary and advise their clients accordingly. When asked about specific trends in the field, Claire speaks about a lack of qualified accountants, leading to senior members of staff getting more involved in lower-level work than they normally would. This also means that a lot of accounting firms are understaffed and therefore under more pressure when it comes to serving their clients. Elsby & Co counteract this problem by investing in training and apprenticeship programmes to develop new talent, providing structured learning opportunities and flexible courses to increase the number of qualified accountants in the industry. The firm has also invested in a robust recruitment process, focusing on hiring individuals who are proficient in communication and problem-solving, to help develop the business further. Regarding company culture, the firm recognises that work/life balance is hugely important, thus it offers flexible hours and remote working opportunities to staff. Alongside this, it also offers wellness programmes to support staffs’ general wellbeing to ensure they are healthy and motivated. Ensuring that employees are focused and looked after allows them to provide the best service to customers, contributing to the business’ growth and success. When asked about what the firm has planned and its current priorities, Claire advises, “Our main priority is simplification – We want to ensure our staff have comfortable workloads, to reduce pressure on them and make sure we are doing the best for our clients. Bringing in new clients is of course great, and we will always do our best to provide an excellent five-star service, but we don’t want to neglect our current clients, we want to support their businesses as best we can, supporting their growth with the wide range of services we can provide in house. We believe there is opportunity from further developing relationships, and creatively looking for ways of improving their financial situations.” It's clear that Elsby & Co cares greatly about both its staff and customers, and we’re excited to see where it goes next. Its innovation and dedication to its clients is why it has been awarded Accountancy Firm of the Year 2024 – Northamptonshire and UK Enterprise Excellence Award in Estate Planning 2024 – Northamptonshire. Contact Details Company: Elsby & Co Accountants Contact: Claire Emery Email: [email protected] Website: www.elsbyandco.co.uk Elsby & Co Accountants
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