SME UK Enterprise Awards 2024/ 108 Best Healthcare Staffing Solutions Company 2024 - Kent Delivering outstanding nursing, care, and support to local communities, nationally, Kare Plus focuses on the person at the very heart of the process. We hear more from CEO Paul Tiltman as the firm celebrates a win in the UK Enterprise Awards. Kare Plus is a dedicated community care company specialising in elderly and dementia care, complex care, and tailored individual services. The firm’s mission is to provide compassionate and high-quality care that meets the unique needs of each client, ensuring their comfort, dignity, and wellbeing. Proudly serving a diverse range of clients, from those requiring daily support with routine activities to individuals with more complex medical needs, the organisation’s services are designed to support elderly individuals, those living with difficulties, and clients with specific health conditions that require specialised care. In addition to these comprehensive services, Kare Plus also operates a recruitment agency within the business. This branch focuses on supplying highly trained and qualified healthcare assistants and nurses, both on a temporary and permanent basis, to nursing homes, hospitals, and other healthcare facilities in the wider community. The firm’s dedicated recruitment process ensures that only the most competent and compassionate professionals join the team, maintaining the high standards of care that clients expect and deserve. By combining exceptional care services with robust recruitment, Kare Plus is able to meet the varied and evolving needs of the community, providing support and peace of mind to both clients and their families. “We Care – At the heart of our work is a deep-seated commitment to listening to and looking after each other and our clients,” explains Paul Tiltman, the firm’s CEO in Ashford. “Our commitment is encapsulated in our Customer Charter, which outlines our core values and sets the standard for the care we provide. By fostering an environment of empathy and support, we ensure that every individual feels valued and understood.” In the care industry, it is imperative to stay ahead of the curve, responding to challenges and tackling obstacles head on. Kare Plus achieves this by being deeply embedded in its communities, fostering a positive and innovative team culture, strategically planning and executing its dedicated initiatives, and consistently delivering care that amazes its customers. These elements, combined with the company’s commitment to its Customer Charter, make it a leader in the community care sector. The company’s unique selling point lies in its holistic approach to care and its unwavering commitment to its core values. “Being in the community is at the heart of what we do,” Paul elaborates. “Our team is actively engaged with clients, families, and local organisations, ensuring that we are always attuned to the evolving needs and preferences of those we support. Our team culture is vital to our success. We embrace the belief that “culture eats strategy for breakfast”. By fostering a collaborative and supportive working environment, we empower our staff to bring their best selves to work every day.” This positive culture encourages innovation, dedication, and a shared commitment to Kare Plus’s core values of caring, focus, and excellence. Strategic planning and execution are also essential to its continued success, and it meticulously plans its work to ensure that such strategies are implemented effectively – a disciplined approach which enables it to adapt swiftly to changes in the industry and to overcome challenges with resilience and agility. By combining a deep community presence, a vibrant team culture, strategic planning, and a relentless focus on customer amazement, it differentiates from others. This comprehensive approach ensures that it not only meets but exceeds the expectations of clients, providing them with exceptional care that is both personalised and empowering. Kare Plus strives to elevate the corporate landscape within the UK and beyond through its unwavering dedication to quality and innovation. By adhering to best practices in governance and compliance, the business sets a high standard for others to follow. This proactive engagement with industry resources and peer networks ensures that Kare Plus remains at the forefront of care delivery. The dedicated team is the cornerstone of the business, and Paul focuses on the prioritisation of maintaining a positive and supportive culture that fosters both individual growth and the success of the organisation. “Our approach to team building and development encompasses several key elements that are integral to our ability to maintain and grow,” he comments. “Our company culture is a major factor in our ability to retain and grow our team. We believe that a positive and inclusive work environment is essential for attracting and retaining top talent. By fostering a culture of respect, collaboration, and empowerment, we create a workplace where team members feel valued, motivated, and supported in their professional growth.” For its commitment to the industry, its customers, and also the dedicated employees, Kare Plus gained notable recognition in the UK Enterprise Awards recently, attaining the prestigious title of Best Healthcare Staffing Solutions Company 2024 – Kent. Now, as it looks to the future, Kare Plus has ambitious plans which reflect its unwavering commitment to growth, excellence, and community support. From expanding its service offerings and geographical reach to fostering stronger community engagement and transitioning to a nurseled model, the company is dedicated to driving positive change and making a meaningful difference in the lives of those it serves. Contact Details Contact: Paul Tiltman Company: Kare Plus Ashford Web Address: www.kareplus.co.uk/ashford
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