As a family-run firm of all-female funeral directors and a dedicated team of memorial masons, Walsh Funerals & Memorials has a great reputation which has been built on trust and recommendation over many years. We find out more from Walsh Funerals & Memorials as the company is crowned in the UK Enterprise Awards 2024. Best Independent Funeral Directors & Memorial Masons 2024 – West Midlands Walsh Funerals & Memorials is a wellestablished award-winning funeral director as well as memorial masons based in the West Midlands. With three funeral homes, each with a large memorial showroom, the firm is wellequipped to serve the West Midlands and surrounding areas with its funeral services, whilst the memorial masonry side of the business covers the whole of the UK. Owners Andrew Walsh, Jake Walsh, and Megan Walsh, with Andrew Walsh establishing the business many years ago, tell us more about the company and its commitment to its customers. “Looking after our families is our main concern,” Jake begins. “We treat all of our families as if they were our own. It is an honour serving our local community and we never take that for granted.” One of the firm’s unique selling points is that it is an all-female funeral director, with the team having vast experience from many years of working within the industry. The families that the company serves appreciate the personal touch and the naturally nurturing approach of a woman. “Working within the funeral industry requires you to be a very caring and empathetic person, and therefore this industry isn't for everyone,” elaborates Jake. “It's important that we get the correct staff. We have members of staff that are undertaking funeral apprenticeships and are furthering their learning.” As part of its goal to provide a consistently exceptional customer experience, Walsh Funerals and Memorials takes on board any feedback from its families so that it can constantly improve in order to continue to ensure their journey through grief is as stress-free and calm as it can possibly be. Losing a loved one is possibly one of the most difficult times in a person’s life, and the funeral director is dedicated to ensuring that support is given at every step of the way. “We are strong believers that all funerals should be personalised to exactly how the families want them, which is why we offer lots of options and flexibility with all of our funeral services,” elaborates Jake. “You can see from all of our reviews that recommendations are very important to us, and we are proud to say that the majority of our business comes from recommendations.” A big concern for many families when it comes to funerals is price, which is why Walsh Funerals and Memorials is very open with its pricing and also very flexible in order to tailor each funeral and memorial to a family’s budget. Recently, the company gifted three memorials to families that were in a position where they were struggling to get a memorial for their child. This gifting was done through the firm’s 'Little Angels' campaign whereby people had the chance to nominate family or friends who they believed would be helped by this scheme. This has been so successful, and has engaged the local community so much, that Jake and the team are now running this as an annual campaign in order to reach more people who would benefit from memorials when they don’t have a large Other advancements for Walsh Funerals & Memorials include expansion of the business with the opening of a third funeral home in Great Wyrley, Staffordshire, and plans for two further sites to be opened up in the future months. For all of its stellar work and steadfast commitment to its clients, the firm gained notable recognition in the recent UK Enterprise Awards 2024, being rewarded for its diligence with the title of Best Independent Funeral Directors & Memorial Masons 2024 – West Midlands. Regarding the future, as well as expansion of the funeral showrooms, the masonry side of the business is experiencing growth too. In fact, Jake tells us that the firm has recently purchased a granite quarry in India in order for it to be able to provide customers with the very highest quality of granite for their headstones and gravestones, and there is potentially more quarry purchases on the cards too. Contact Details Contact: Jake Walsh Company: Walsh Funerals & Memorials Web Address: www.walshfunerals.co.uk
RkJQdWJsaXNoZXIy NTY1MjI4