Since its inception in 2023, multifi has swiftly established itself as a frontrunner in the financial services sector. With an exclusive focus on small to medium-sized enterprises, multifi is dedicated to empowering its clients by providing flexible, accessible financial solutions that support their growth and operational efficiency. Here, we catch up with Kris Makuch, Head of Marketing and Communications at multifi. Best Emerging Business Finance Provider 2024 & UK Enterprise Excellence Award for Business Growth Support 2024 multifi Based in London, multifi is a simplified business platform that was launched in response to the realisation that growing businesses would benefit from gaining access to a broader range of integrated finance tools. Despite playing a key role in the flow of our economy, many small businesses struggle to access the credit necessary to grow and many fail due to a lack of cashflow. multifi recognises the importance of supporting small to medium-sized businesses and provides them with fast access to finance with a simple lending process, allowing businesses to invest in their growth. multifi offers its clients a comprehensive suite of financial products designed to simplify and enhance the financial health of their business. By offering three embedded services of finance, payments, and foreign exchange, the platform has already lent £150 million to aid the growth of small and medium-sized businesses. The company offers revolving credit facilities with flexible credit from £5,000 to £250,000 that allows businesses to draw funds as needed without repeated applications, as well as direct lending solutions with fast, unsecured business credit to help clients cover unexpected costs and capitalise on timely opportunities. Additionally, multifi offers payment processing solutions that facilitate smooth and secure transactions to enhance the operational efficiency of its clients’ businesses. “Every day at multifi, we strive to empower small and medium-sized enterprises with the financial tools they need to succeed,” says Kris. “Our primary goal is to simplify the complex financial landscape, making accessible, flexible, and responsive financial solutions a reality for businesses across the UK. We aim to turn financial challenges into growth opportunities for our clients, fostering a thriving SME community contributing to the broader economy.” The company operates and strategizes in alignment with its core values of integrity, innovation, responsiveness, and partnership. multifi prioritises transparency and honesty, operating with a swift responsiveness and a drive for ongoing improvement that ensures it maintains a strong, trusting relationship with its clients. Kris explains that on a day-to-day basis, these values translate into proactive customer service, a meticulous attention to client feedback, and adaptive financial offerings designed to meet specific client needs. “Whether modifying a credit line to suit a client’s cashflow cycle better or integrating new technology to streamline payment processes, our values guide our actions,” he tells us. multifi’s commitment to its values assist in shaping the company’s long-term goals, which includes expanding its reach to support more SMEs across the UK, continuing to innovate its product offerings, and maintain a leading edge in customer satisfaction within the financial services sector. These core values play a key role in not only achieving daily operational successes, but also in building a sustainable business model that supports multifi’s longterm vision of being the preferred financial partner of UK SMEs. In keeping with multifi’s dedication to continually enhancing its offerings to meet and exceed its clients’ expectations, the near future will see the introduction of full current account capabilities. This exciting project is designed to provide a holistic financial service platform to multifi’s clients. The new current accounts will have all the functionalities that modern businesses require to succeed, such as direct debits, standing orders, enhanced transaction capabilities, and integrated financial management tools. These accounts will be integrated seamlessly with multifi’s existing credit and payment processing solutions to provide clients with unparalleled convenience, where they can manage their entire financial landscape under one roof with familiar tools and interfaces. This aims to make multifi a one-stop financial hub for its clients. multifi expects to have the new accounts launched by the end of 2024 and will focus on ensuring a smooth transition for its clients, providing extensive support and training to enable them to maximise the benefits of the new features. “Looking further ahead,” Marketing and Communications Director Kris says, “our goal is to continue expanding our service offerings, integrating more advanced technologies such as AI and machine learning to provide predictive analytics and personalised financial advice. We will continue seeking strategic partnerships and collaborations to enhance our service offerings and extend our reach within and beyond the UK. As always, our focus will remain on innovation, customer satisfaction, and operational excellence.” Contact Details Contact: Kris Makuch - Marketing and Communications Director Company: multifi Web Address: https://multifi.co.uk/
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