Initially called RACS Group, this company spearheaded by Terry would spend the next decade-and-a-half undergoing exponential growth and development, with Terry even orchestrating a substantial rebrand on its tenth anniversary that saw the company adopt the name People Group Services. This brings us to today, where the company continues to stand as a beacon of compliant recruitment payroll within the industry, reflected in the numerous awards that it has won over the course of its journey and continues to win to this day. Key to People Group Services’ success has been the remarkable core values that exist at the heart of this operation. Quite simply, these entail treating both workers and recruitment agencies the way that the team here want to be treated, so being nice, helpful, and incredibly knowledgeable are all paramount. Mistakes happen from time to time, but there is no blame culture within the firm, and staff here come up with their own unique solutions more often that not, highlighting the company’s commitment to pushing customer service boundaries. What makes People Group Services’ track record even more impressive is that this industry is on the receiving end of constant changes in legislation, so its in-house legal team have proven themselves essential time and again in making sense of what is happening currently and what is set to occur in the near future. This is not the only way in which the company is setting trends, and as Terry himself explains, “we are regarded as one of the industry’s leaders and many of our competitors follow suit, knowing we are always striving to be the best.” Dealing exclusively with UK taxation and payroll, Terry and the team here have no desire to work outside of the country, aside from the odd occasion when they serve as an Employer of Record (EoR) for international companies seeking to employ in the UK. By keeping its focus national, People Group Services ensures the wheels of commerce continue turning as they should, making certain that freelance workers up and down the UK are paid correctly and on time through its multiaward-winning outsourced payroll services. Such an important undertaking requires building a team that is comprised of a certain type of individual, and when it comes to hiring new staff members, Terry seeks out those with a proven customer service track record and exceptional diligence. He then adds, “accuracy, sympathy, and understanding are also paramount to maintaining good relationships”, making these traits equally as important. The true test for this team lies ahead, as whilst everything is running smoothly at the minute, Terry recognises that this may not always be the case. Looking ahead to the future of People Group Services, staff here are seeking to leverage the power of innovation, change, and efficiency, all of which are necessary for continuing to thrive in this sector. Having recently introduced a number of user-friendly tools to its solutions that have proven incredibly effective in reducing questions and calls from confused customers, and with AI and other such developments further streamlining industry processes, the company is planning to further explore these new avenues to much the same end. As this is being written, the UK is just hours away from the next general election, and with Terry and his staff confident of the results, they have already set about outlining their predictions and solutions for the policies of what they believe will be the next government. Ultimately, this underpins not only the skill of People Group Services in this space, something it has honed after more than 15 years of setting the gold standard, but also its undying commitment to the recruitment sector and its people. For its remarkable outsourced payroll services, we recognise People Group Services Ltd as the Best Recruitment Agency Payroll Services Specialist 2024. Contact Details Contact: Terry Hillier Company: People Group Services Ltd Web Address: https://peoplegroupservices.com/ Wiltshire’s People Group Services Ltd is a family-owned business with a more than 15-year history of offering recruitment agencies and their contractors compliant and affordable payroll solutions. The company’s journey started in 2007, when CEO Terry Hillier, who had already forged a name for himself in sales and management across the financial sector, spotted a gap in the payroll market. He noticed that freelancers such as supply teachers and healthcare workers employed through recruitment agencies needed a robust payroll system for their specific needs, and so he set about creating one. Best Recruitment Agency Payroll Services Specialist 2024
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