OneFile was founded in 2002, on a mission to provide a user-friendly platform that caters to the needs of all learners, assessors, training providers, and employers alike. To achieve this mission, the company created the very first Eportfolio, its flagship software that facilitates the management of training programs, assessment submissions, progress tracking, and communication, all within a secure and accessible online environment. For more than two decades, OneFile has made a name for itself by pioneering the EdTech sector, supporting more than 2 million users on its way. Over the years, OneFile has expanded its product offerings to meet the evolving needs of its clientele, introducing complementary products that include the Learning Hub; The RPL Funding Calculator; the Individualised Learner Record system; Engage, where users can monitor and support every learner’s journey in real time; and Enrol, an online management tool. These additions further enhance the capabilities of OneFile’s platform, enabling users to streamline administrative tasks, track funding and compliance requirements, and manage learner enrolment more efficiently. “Today, OneFile offers a full end-to-end system that encompasses a comprehensive suite of tools and features to support the entire learning journey. From initial enrolment and assessment to certification and beyond, our integrated solutions empower organisations to deliver high quality training experiences while maximising learner outcomes.” The EdTech sector is a crowded landscape, continuously being shaped by those positioned at the very forefront of innovation. OneFile stands out in this space for its commitment to customer service, born from Founder Susanna Lawson’s prior experience as a vocational training assessor. Through this role, Susanna gained a unique understanding of her clients’ priorities, and so every aspect of OneFile has been meticulously designed to fulfil such needs. “Our exemplary customer service is what differentiates us from our competition,” said OneFile. “Each customer has a dedicated onboarding manager that supports them for the first year of their journey. They are then assigned a dedicated Account Manager who acts as a training consultant as well as a friendly point of contact.” Alongside client-centricity, OneFile is also known a number of other key qualities, including an industry expertise that spans over 20 years of experience in the training sector; dedication to continuous innovation, fuelled by the ongoing evolution and expansion of its product offerings to meet the industry’s changing needs; and a steadfast commitment to sustainability and environmental responsibility, demonstrated through a paper-free approach that contributes to the reduction of paper usage and carbon emissions. “OneFile stands out from the competitors within our industry due to our unwavering commitment to innovation, customer satisfaction, sustainability, and continuous improvement. We are proud to be a leader in transforming vocational training and empowering organisations to achieve their training goals effectively and efficiently.” Keeping a close eye on the market, OneFile has witnessed several key trends in the educational technology industry of note. OneFile told us that such trends include a shift towards digital transformation, AI capabilities, increased reliance on data-driven decision-making, and a focus on personalised learning. In order to stay ahead of such developments, OneFile has several future projects in the pipeline designed to further enhance its product offerings and expand its reach. Dedicated to ongoing improvement, OneFile will be investing into product development to enhance the functionality and capabilities of its existing offerings, as well as exploring new solutions to address emerging challenges in the vocational training sector. At present, OneFile’s team of developers and product specialists are hard at work on a range of projects aimed at improving user experience, expanding feature sets, and incorporating cutting-edge technologies. “At OneFile, innovation is at the core of our business philosophy,” OneFile shared, “We are constantly looking towards the future to identify new opportunities for growth and development. We recognise the importance of staying ahead of the curve and are continually evolving to meet the changing needs of our customers and the industry as a whole. We are excited about the potential these upcoming projects hold to drive growth, innovation, and positive change for OneFile and our stakeholders.” Contact: Charlotte Latham Company: OneFile Web Address: https://onefile.co.uk/ Learning is an integral part of our daily lives and, when done right, can even be fun! With engaging support and the correct tools, any individual can find a way of learning that suits them and leverage this knowledge to succeed. With OneFile, aspiring students can learn from anywhere in the world through the use of its versatile, user-friendly platform promising to support the entire learning journey from beginning to end. We heard more from OneFile below, as the company is named in the UK Enterprise Awards 2025. Most Pioneering eLearning Services Company 2025 “Learning. Together.”
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