SME News UK Enterprise Awards 2025/ 46 Leading Provider of Replica Station Departure Boards 2025 & Customer Service Excellence Award 2025 We have all certainly missed a train or bus in our lives, rushing to the platform or stop whilst trying to keep a stringent eye on the departure boards. What if this was no longer a necessary struggle, because the information is readily available to you at home? Thanks to UK Departure Boards, this dream is now a reality as you can purchase your own departure board to keep up to date with the latest travel times from the comfort of your own home. We spoke to Russell Pirie, Director and Founder of UK Departure Boards, to learn more. Established in 2018, UK Departure Boards is the UK’s leading provider of replica station department boards, bringing live train, London Underground, bus, tram, and metro departures to homes across the country. Fascinated by the station display boards found on his daily commute, software engineer Russell Pirie founded the company to turn his passion into a profession. Whether you are an enthusiast hoping to stay at the forefront of the latest travel action or a commuter wanting to keep up with service arrivals and delays, UK Departure Boards has the product for you. Leveraging almost a decade of high quality manufacturing experience and a variety of data sources including the National Rail, UK Departure Boards has developed a product to accurately display what is scheduled at a station in real time. Available in three different sizes, each board is designed and built in Britain using only the highest quality products available. With such a unique, quality offering, the company has soared to great heights in just seven years, having even supplied custom products to some of the most well-known YouTubers including Geoff Marshall, Matt Streeton, and LNER. “Our mission is to design and manufacture the best replica departure boards available on the market, with huge amounts of detail and customisation,” Russell informed us. “We put a lot of thought and care into our products and don’t cut cost. It all comes down to the minor details, and we don’t miss any! There is nothing like our product in the market.” There are myriad transport departure apps being developed in the market, but nothing comparable to the pioneering products launched by UK Departure Boards. The company has found that frequent commuters and transport enthusiasts enjoy owning a real piece of hardware they can look at, rather than viewing the data on their phone. The level of convenience and nostalgia afforded by the departure boards can not be replicated by an app, and this is exactly what sets UK Departure Boards apart as a leader in this market. This sentiment has been reflected wholeheartedly by UK Departure Boards’s customers, with many keeping a close eye on the company for new features and products. Countless clients have left glowing testimonials across a number of review sites, including Google, Trustpilot, Trustindex, Facebook, and Reviews.io. Peter reported: “An absolutely fantastic board, it sits very proudly on my living room wall and amazes guests every time. The customer service is fantastic, and the support received when I had a technical question was superb. I fully recommend UK Departure Boards, both the product and the company.” Phoebe wrote: “This is, quite honestly, the best gadget I have bought in a very long time. I recently discovered UK Departure Boards and ordered the desktop unit with the Elinor Hamilton voice pack and premium subscription. To say I’m impressed is a massive understatement, so much so that I have also ordered a pro-sized board to arrive tomorrow. If you like trains or just appreciate a great and truly innovative gadget, you should absolutely have a UK Departure Board.” Andy said: “I bought a desktop departure board recently as a Christmas present for my train-mad son, eight months early because the products are very popular. In the meantime, I have been communicating with the support team for my various questions, and their support has been incredibly prompt and helpful. I believe a lot of companies could learn from Russell and the team’s amazing customer support.” Finally, David stated: “The UK Departure Boards are unique and amazing. I’d go so far as to say they are a piece of art, as well as being practical. They will mesmerise any visitor. Equally importantly, the customer service is second to none. I had a couple of teething problems and Russell could not have been more helpful. It’s fair to say that his service is the best I have ever had. Exceptional. A lot of love has gone into building and maintaining UK Departure Boards, and it shows.” Contact: Russell Pirie Company: UK Departure Boards LTD Web Address: https://ukdepartureboards.co.uk/ UK Departure Boards LTD
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