SME News UK Enterprise Awards 2025/ 70 Excellence Award in PersonCentred Specialist Care 2025 - Manchester Many individuals with learning disabilities and autism wish to live independently and, with the appropriate support in place, this is entirely possible. Selecting the right care provider is a crucial stage of this process. It plays an instrumental role in enabling these young adults to achieve independence and lead fulfilled lives within their homes and communities. PBT Safer Care is a leader in this respect, renowned for the unparalleled support and compassion it provides to clients across its services. We heard more from Pauline Binns-Tulloch below, CEO and Director of PBT Safer Care. PBT Safer Care was founded in December 2019 by Pauline BinnsTulloch, on a mission to empower individuals to live with independence and dignity in their own homes and communities. Founded on more than three decades of experience in adult social care, the company is dedicated to delivering person-centred support for adults with learning disabilities, autism spectrum disorders, dementia, and complex needs. Its clientele comprises adults aged 18 and over who require tailored support to navigate daily life, access education and employment opportunities, and maintain their health and wellbeing. To achieve its mission, PBT Safer Care provides a comprehensive suite of services that support living with independence and dignity, including supported living accommodation, domiciliary care, respite care, and community engagement programmes. The company collaborates closely with local authorities, healthcare professionals, and families to ensure that it provides comprehensive care that respects everyone's unique needs and aspirations. Alongside this, PBT Safer Care actively involves service users in decisions that affect their lives, promoting autonomy and self-determination through its person-centred care. "At PBT Safer Care, we strive daily to create a 'Safer Space for Better Outcomes', ensuring that every service user feels secure, valued, and empowered," Pauline told us. "Our core values-compassion, empathy, respect, and transparency-are the foundation of our operations. These principles guide our interactions with clients, families, and partners, creating an environment where individuals can thrive." The health and social care sector is a rapidly evolving landscape, and so PBT Safer Care remains at the very forefront by embracing innovation and continuous improvement. The company distinguishes itself through its holistic approach to care, integrating housing, health, education, and community engagement. It provides supported living accommodations that are equipped with modern amenities, ensuring the utmost comfort and safety for clients at all times. PBT Safer Care also stands out for its proactive response to challenges, such as workforce shortages and funding constraints, which involves strategic partnerships and staff development initiatives. By continually investing in the professional growth of its team and leveraging technology to enhance service delivery, PBT Safer Care ensures that it maintains high standards of care and remains adaptable in the face of the sector's dynamic landscape. "Our team is the cornerstone of our success," Pauline states. "We invest in our staff through continuous training, mentorship programmes, and opportunities for career advancement. By building a supportive and inclusive work environment and paying above the living wage, we help to retain staff. We ensure our team remains motivated and equipped to deliver exceptional care." This is vital for PBT Safer Care, as the company strives to thrive in the fast-paced environment of the UK care industry. At present, the company notes a significant shift across the industry towards supported living models, reflecting a growing preference for personalised, community-based care over traditional residential settings. This trend aligns directly with PBT Safer Care's offerings, as the company provides supported living accommodations that promote independence and integration in the community. Looking ahead to 2025, PBT Safer Care aims to expand its services by acquiring additional supported living accommodations that meet the increasing demand for specialist care. The company will also be launching a charitable initiative to provide hot meals and social engagement opportunities three days a week, which will further boost community connections and combat social isolation. "Recent reports indicate a substantial shortfall in supported housing units, with an immediate need for up to 388,100 additional units across Britain," Pauline explained. "This demand underscores the importance of our expansion plans and reinforces our commitment to addressing the housing needs of vulnerable populations.” "Our upcoming projects reflect our commitment to holistic care and our proactive approach to addressing emerging needs within the sector. By broadening our reach, we aspire to make a lasting difference in the lives of more individuals and their families." Contact: Pauline Binns-Tulloch MBE Company: PBT Safer Care LTD Web Address: www.pbtsafercare.co.uk "We take pride in our person-centred approach, which ensures that each service user receives tailored support aligned with their goals and preferences. Our dedication to quality care, community integration, and continuous improvement sets us apart as a leader in specialist care provision."
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