SME News UK Finance Awards 2023/ 8 Located in Manchester in the very heart of the UK, RS Data Tech Ltd is a market leader in the credit agency sphere, proudly offering a stellar online product bolstered by an exceptional, personalised service which is certain to more than cover the financial needs of all of its clients. Working primarily with those in the financial services sector and their respective customer bases, a holistic solution is offered by the company that is wholly designed to enable customers to check, correct, monitor, and ultimately improve upon their financial footprint and personal data. We speak with Commercial Director Cody Silvester, who provides further insight into the company, its offerings, and successes in the market. With a primary objective of aiding its customers in achieving their chosen financial goals, whether this be a loan, their first car on finance, or taking the steps to improve their credit score to get the best mortgage rates, RS Data Tech Ltd is there to help, aiding from the very beginning of the process. Several key elements serve to distinguish the team from their competitors in the industry, with services available inclusive of credit monitoring alerts, a live credit score and accompanying report, personalised finance offers, exclusive perks and discounts, credit dispute/ correction tools, a one-to-one consultation for the purposes of improving credit, as well as fraud prevention and dark web monitoring. Across its host of services, RS Data Tech offers fantastic support functions such as live chat, email, or WhatsApp, resulting in the team’s expert services being available at a time and through a means that suits the customer. Such areas where Cody and the team are able to excellently advise include providing clarity on a client’s current circumstances or explaining in great detail just how a credit status is likely to be perceived by lenders. In an area of expertise as varied as financial services, the team know that each customer with which they deal will possess a totally different set of circumstances, impacted by contingencies such as financial history, so it is important for the firm to adapt remain adaptable and flexible. It is for this reason that RS Data Tech effectively utilises both its progressive systems and expert support team, allowing it to best take advantage of the available measures best suited to individual needs, in turn, enabling clients to be directed towards the right path. As Cody explains, “we believe this approach is different to everyone else in the marketplace, we think our hand-held customer support is unrivalled and we believe none of our competitors actively help customers achieve their financial goals as we do.” Within the industry, it is not uncommon for companies to simply direct customers towards their lending services, even when this may not be the best solution, the best price, or the best service the market can offer at that time. RS Data Tech takes an approach that is much more proactive, understanding, and altogether useful, as with just a few simple credit corrections or small improvements to a credit score, a better deal can often easily be achieved. The care taken in working out exactly what the best solution is for clients represents the unbridled dedication possessed by the team in going that extra mile for its customers, reinforcing its reasons for being celebrated with this award for the second consecutive year. Furthering influencing the company’s continued success is a culture anchored in treating others how you wish to be treated, whether this be customers or fellow colleagues. For Cody, “this massively influences the product and service we offer, because our goals align in trying to get the best consumer outcomes.” In addition to this, a great deal of the team members have personally taken advantage of the company’s awardwinning services in their personal lives, helping them to greatly improve their own circumstances. Recommendations rarely get better than this, and the process is encouraged by the management team, as personal experience only serves to further reap the benefits for clients and employees alike. The ever-changing nature of the industry is sure to continue to yield shifts well into 2024 and beyond, and the team are adequately prepared for anything that may come their way. With the cost of living having increased considerably over the past few years with little sign of slowing down, an increasing amount of people are turning to lending solutions such as payday loans or “buy now, pay later” schemes, and need more than just a mere free credit score to help them get back on track. RS Data Tech thus firmly believes appetite will only increase for its services, with the reports and scores it can provide becoming increasingly sought out in managing ballooning ratings on a national scale. Credit Agency of the Year 2023 - UK
RkJQdWJsaXNoZXIy MjExMTU4Mg==