UK Finance Awards 2024 / 4 Navigating the world of financial services can be a complex affair. Finding an adviser with knowledge and access to the whole market is the key to making the best decisions for you, your family and your business. Incorporated in 2022, North London-based Red Rock Mortgages Ltd holds its clients’ hands from day one, ensuring they feel informed and confident in every decision. We speak with company director and financial adviser, Kishorlal Nakrani, to find out more. For most of us, our home is the biggest purchase (and financial commitment) we’ll ever make. That considered, it’s no wonder that many of us feel daunted by the sheer prospect of searching for the right mortgage or insurance deal. With such a huge range of products on the market, it’s tempting to jump at the first offer or even risk staying stuck, confused by the available choices. But there is a better way. When it comes to finding the right mortgage, using an independent broker can be a game-changer. Unlike many brokers tied to specific lenders, independents such as Red Rock Mortgages have access to the whole market. By taking the time to understand your financial situation, goals and circumstances, an independent broker can find a mortgage best suited to your individual needs. Red Rock Mortgages is committed to establishing an open, understanding relationship with each client from day one. Serving a wide range of clients including firsttime buyers, house movers, product switchers, landlords and seasoned property professionals, every request and interaction is unique. Kishorlal tells us, “Our advisors are all seasoned professionals. We have a deep understanding of the mortgage and insurance landscape and stay up-to-date with industry trends and regulatory requirements. This ensures every recommendation we make aligns with current best practice.” Recognising that no two clients are the same, Kishorlal and the team begin every new client relationship with an in-depth consultation. Once the client’s goals, plans, financial situation and preferences have been revealed, Red Rock Mortgages compares a broad spectrum of lenders and insurers to identify the best solutions. Kishorlal says, “We understand that financial decisions are significant and because of that transparency is essential to building trust. At Red Rock Mortgages, we are upfront about our fees, commission structures, and the terms of each product. We provide clear, unbiased advice, with no hidden charges or surprises.” With client satisfaction as its primary driver, the company only charges a fee once a client is completely satisfied with its services. This commitment reflects Red Rock Mortgages’ confidence in its level of service and offers clients added peace of mind. By taking the time to explain and guide clients through the process with care, the company has built a reputation as a trusted adviser. The staff at Red Rock Mortgages are an integral part of the company’s success. When recruiting, Kishorlal gleans a lot from the first meeting. He says, “Our staff understand our goals and ambitions for Red Rock Mortgages and align their attitudes to success. I am always looking at what new staff members can bring to the company. I look at their ambitions as a person, their personal goals and how they come across. As they say, first impressions tell us a lot about a person.” As well as keeping up to date with market changes, Kishorlal and his team are mindful of the changing financial landscape in the UK and the uncertainty around interest rates. Having a finger on the pulse of national and international changes enables the company to prepare for the ripple effect that often impacts the property market. Although we may not necessarily think of climate change as being a major concern for mortgage brokers, Kishorlal and the team are aware of numerous areas where it may impact their clients. Increased risks of flooding and erosion from extreme weather can impact property values and present insurance challenges. Lenders are increasingly incorporating climate risk into their decision-making. This in turn may reduce options for borrowers in higher-risk areas. As public awareness of climate change issues grows, brokers such as Red Rock Mortgages are pivotal in addressing concerns and providing sound up-to-date advice. Linked to our changing climate and the need to maximise resources is the move to greener homes. As energy efficiency regulations become stricter, buyers are likely to move away from properties that don’t meet green criteria. New ‘green’ mortgages now offer incentives to buyers who choose to buy a more energyMost Trusted Mortgage & Protection Advisers 2024 - London
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