ultimate efficiency without compromising the crucial element of human touch. The firm strengthens its client retention rate through a structured aftercare model that ensures its support does not stop at the completion of its service. This includes a Premier Client Service for high-value cases, and a dedicated Post-Offer Team responsible for managing solicitor liaison, updates, and completions. The efficacy of this model is evidenced in BVS Mortgages and Financial Services’ client feedback – consistently highlighting professionalism, clarity, responsiveness, and ethical, unbiased advice – which reinforces the firm’s standing as an industryleading advisory firm. This exceptional customer satisfaction is demonstrated through more than 2,500 five-star Trustpilot reviews – ranking 1st in London and 6th in the UK in the “Best Mortgage Broker” category, based on Trustpilot’s TrustScore (as of Jan 2026). In addition, the firm has built an outstanding reputation on VouchedFor, with more than 1,500 five-star client reviews and every adviser recognised as a “Top Rated Adviser” – a designation awarded only to advisers consistently delivering exceptional client outcomes (as of Jan 2026). At its core, BVS Mortgages and Financial Services is committed to making a positive impact on society, not only through worldclass financial solutions but also through responsible business practices and community engagement initiatives. Corporate social responsibility is as firmly embedded in the firm’s identity as its client-centrism, with a business model that reflects its dedication to facilitating local and global positive impact by way of sharing its revenues and profits with the lesser privileged. Championing the belief that children are the future, BVS Mortgages and Financial Services places a significant focus on initiatives that support the development and enrichment of young people around the world. The firm actively raises funds and contributes to UK-based charity programmes and community initiatives, including participating in the 2024 RBC Race for the Kids – a global initiative aimed at raising funds to support the building of a world-class Children’s Cancer Centre at Great Ormond Street Hospital in London. Since 2018, the firm has proudly partnered with the EduCare Foundation, a trusted organisation dedicated to empowering underprivileged children in Sri Lanka through education and welfare initiatives. Having supported more than 350 children in less than a decade through empowering educational resources, BVS Mortgages and Financial Services has demonstrated how any business can – and should – leverage their own corporate success to build a better future for underprivileged communities around the world. In 2025, BVS Mortgages and Financial Services also extended its charitable commitment by supporting the Sri Lanka Rising Project. This initiative, in collaboration with APSL (The Association of Professional Sri Lankans), a UK-registered charity, provides urgent assistance to families affected by the devastating floods caused by Cyclone Ditwah in Sri Lanka. The firm’s involvement underscores its commitment to using its resources to address global crises and make a tangible difference in communities in need. This ethos lies at the very heart of BVS Mortgages and Financial Services, steering the team and ensuring that everything it does is geared towards building a better and brighter future for generations to come. Whether supporting clients through complex processes with transparency and trust or tirelessly dedicating itself to upholding corporate social responsibility, BVS Mortgages and Financial Services is guided by a longstanding commitment to community, inclusion, and exceptional client care. This commitment has earned BVS Mortgages and Financial Services well-deserved national recognition, as numerous awarding bodies have celebrated the firm for its expertise across mortgage and protection advice, as well as its dedication to positive social impact. The firm was recently recognised for the latter with its reception of the Best Inclusive Culture Award 2025 at the Barclays Mortgage Intermediaries Inclusion Summit, highlighting the team’s commitment to inclusivity, professionalism, and reliability. The firm has seen further success in SME News’ UK Finance Awards 2025, where it was presented with the Homebuyer Support Excellence Award 2025 and named London’s Best Mortgage and Protection Advisory Firm 2025 – a dual achievement that recognises its significant contributions to the future of the financial industry by empowering individuals with the knowledge, insight, and guidance they need to make confident, well-informed, and error-free financial decisions. Contact: Roshan Vitharanage Company: BVS Mortgages and Financial Services Limited Web Address: www.bvsmortgages.co.uk BVS Mortgages and Financial Services Ltd is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited, authorised and regulated by the Financial Conduct Authority. Your home may be repossessed if you do not keep up repayments on your mortgage.
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