UK Finance Awards 2026/ 4 Most Trusted Vehicle Leasing Company 2026 A trusted vehicle leasing company since 2002, Nationwide Vehicle Contracts is one of the leading independent vehicle leading providers in the UK today. To date, it has arranged more than 180,000 vehicle leases, and helped individuals and businesses to access affordable new and used cars and commercial vehicles. As the company is recognised as part of our UK Finance Awards 2026, we caught up with Donna Kelly, its head of marketing and communications, for more. Offering personal contract hire and business contract hire across more than 600 makes and models, all supported by expert advice and a simple digital journey, Nationwide Vehicle Contracts makes it intuitive and straightforward for its customers to secure the best car and van leasing deals. Its approach allows customers to compare vehicles, tailor their lease, and receive instate online quotes complete with clear pricing. From its home in Didsbury, Manchester, Nationwide Vehicle Contracts works closely with manufacturers, dealers, and finance providers, allowing them to secure competitive rentals, exclusive stock, and offers that are only available through its network. The trust that the company has been recognised for is something that sits at the heart of the business, and the team here recognise that leasing a vehicle is a significant financial commitment, so they make sure that customers understand everything and receive impartial guidance. Its core values, an extension of this, see the customer put first, its team act with integrity, and the company add as much value as it can to the lives or operations of its customers. There is also the ongoing goal of improving the experience it provides, something which has seen Manchester’s trusted vehicle leasing company build long-term relationships and maintain the highest service standards, even as the business has grown. “Our commitment to compliance and good customer outcomes is reflected in our 100% BVRLA compliance audit pass rate for four consecutive years and our fifth consecutive Feefo Platinum Trusted Service Award.” With the process of navigating new and used car leasing becoming increasingly digital, Nationwide Vehicle Contracts is further set apart by the helpful, human support that it provides. Donna explained: “Our technology makes leasing quicker and simpler, but customers can still speak to experienced people when they need help. Every customer has access to dedicated support, personal guidance, and proactive updates throughout their leasing journey. This combination of digital convenience and human expertise has helped us achieve a customer retention rate of 67% and a Net Promoter Score of +66.” Other impressive figures, such as 97% of customers saying its communications are clear and easy to understand and the 86 industry awards the company has been recognised with over the years, add to the distinction of Nationwide Vehicle Contracts. Whilst it is proud of these numbers, perhaps the greatest accomplishment for the company is building a business where its people and its culture are both critical areas of success. For instance, almost half of its workforce have been with the company for ten years or more, meaning that customers get direct access to experienced team members with an extensive knowledge of vehicle leasing. Yet, with such long tenures comes the risk of people getting stuck in their ways, and it would be easy for Nationwide Vehicle Contracts to lose sense of just how quickly the industry around it changes. Thankfully, it avoids this, and innovation is something it has long strived for at every turn. Be it reducing processing times by 17% and errors by 26% using AI tools or becoming the first UK leasing broker to introduce a used vehicle leasing proposition (giving customers access to ex-lease models with rentals up to 30% lower than newer models), everything the company does is designed to strengthen its core leasing business and gives customers more choice, value, and flexibility. To this end, it aims to build on its Loyalty Lease Offers programme, working with more manufacturers, dealers, and finance providers. Donna added: “Our aim is to make loyalty an increasingly important part of our customer proposition and give existing customers more reasons to lease with us again.” Even though people do not need another reason to lease with Nationwide Vehicle Contracts again – the more than 180,000 lease agreements it has arranged on the back of its trust-led approach and knowledgeable support speak volumes in their own right – it is good to know that the provider named Most Trusted Vehicle Leasing Company 2026 remains as committed as ever to making sure that its customers remain delighted with their decision. Contact: Donna Kelly Company: Nationwide Vehicle Contracts Web Address: https://www.nationwidevehiclecontracts.co.uk/
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