UK Transport Awards 2021

19 | Transport Awards 2021 Leading Specialists in Hazchem Pallet Distribution 2021 TWT Logistics Group began its journey in the late 1980s and rapidly became known for its excellent handling of time-critical consignments within the print industry. Keeping true to their roots, TWT Logistics Group now operate their multi-industry logistics company from their 15-acre headquarters which boasts over 100,000 square feet of warehouses, offices, and a purpose-built workshop facility. From their inception through development, TWT Logistics Group have developed a well- established reputation and service culture, enabling them to deliver ‘Tailor Made Logistics Solutions’ for many blue-chip organisations across the country. Remaining true to their founding principles, TWT Logistics Group has ensured that they provide high quality innovative services, great value for money and exceptional customer management providing effective partnership solutions for its customers. Being a versatile business, TWT Logistics Group enable their customers to use the company for both single services or as an inclusive ‘one stop shop’ service – and everything in between, to provide high quality transportation and logistics solutions across a plethora of different industries and market sectors. TWT Logistics Group use their experience, robust infrastructure and blue sky thinking to their advantage by providing services including but not limited to Hazchem and express pallet distribution, international logistics, warehousing, and contract logistics. Being experts in accommodating customers’ needs, these services are merely an outline of what they have to offer, applying skills developed from the outset, to tackling new challenges and delivering bespoke solutions with measurable value. Adopting a philosophy of working closely with customers to create an understanding of their unique business needs enables the company to provide bespoke solutions with measurable results. As an employer, this approach is managed by the entire TWT Logistics Group team who are kept up to date with regular newsletters, team meetings and briefings to guarantee that employees are fully conversant with the companies aims and targets. When it comes to employees, TWT Logistics Group pride itself on recruiting, training and retaining the best of the best within the industry. Continuing to recruit new team members, the company provide a thorough induction, so employees develop a full understanding of their role and how it impacts its customers. Over the past year, industries across the UK have been hit by both COVID-19 and Brexit, with many logistics businesses contracting, being sold or even ceasing trading. For TWT Logistics Group, they have taken this difficult time to grow their business, by chasing and winning numerous major accounts. They have also continued to invest in their top of the range fleet and recruiting new staff to manage the increased volumes, creating jobs for those who may have been hit by the difficult economic climate and global pandemic. Looking to the future, TWT Logistics Group plan to continue their investment in their fleet and recruiting more staff to join the TWT family. Focusing on the hazardous goods markets, TWT Logistics Group look to be selective with their growth in order to ensure excellent service to all new customers prioritising the correct fit, both commercially and operationally. In doing so, TWT Logistics Group can provide a continued top-class service level, managed pro- actively by their team, ensuring customers are given a surety of service and at the agreed cost. Company: TWT Logistics Group Contact Name: Gary Phillips Website: www.twt-logistics.com Feb21170 After nearly 40 years delivering high quality services from their 2 locations in the UK, we talk to Gary Phillips from TWT Logistics Group about their growing journey across the years, all culminating in this latest success for SME News’ UK Transport Awards 2021.