UK Transport Awards 2021

21 | Transport Awards 2021 Brownhill Corporate Hire is a leading taxi service playing a key role in the community of Lancashire. Going above and beyond the traditional roles of a taxi service, Brownhill ensures its clients feel safe and comfortable as they get wherever they need to be in a timely manner. We find out more about what drives Brownhill to be the best it can be for the people of Lancashire. Established in May 2019, Brownhill Corporate Hire Ltd is a Lancashire- based taxi service that sets itself apart from the saturated market of its region. A team of professional, friendly, and licensed drivers that has grown to number fifty in just two years, Brownhill goes above and beyond to deliver luxury and comfort that surpasses the standards of other taxi services in the area. Brownhill boasts a fleet of executive cars that ranges from classic Audis to luxury Rolls Royce cars, encompassing hatchbacks, estate and saloon cars, and minibuses, all in exceptional condition so as to meet the varied needs of its customers and to ensure their comfort and safety, wherever they are going. Brownhill’s vehicles are available 24 hours a day, 7 days a week, and are relied upon for airport transfers and school runs, luxury travel and trips to business meetings, and any other service a client may need. The firm has also secured contract-based work with schools throughout Lancashire and the Lancashire Council, helping vulnerable children to get to school safely each morning. Trusted by these institutions and the children and parents of those who use Brownhill’s school run services, the Brownhill team takes great pride in its reputation for reliability, professionalism, and safeguarding measures. For Faraz Habib Ali, Founder of Brownhill, who has worked with vulnerable children throughout his life, his ability to help this demographic and support their loved ones by being a friendly face that can be relied on to get them to school safely and on time is one of the key factors behind his genuine love of the work he does. Moreover, being able to provide a taxi service in the place he grew up further affirms Faraz’s passion, which translates into the very fabric of Best Corporate Airport Transfers Service - North West England Brownhill’s company culture. Driving through the Lancashire country and towns that Faraz has known since he first began driving when he was 17 and driving past locations that have treasured memories from throughout his lifetime means that Brownhill is so much more than a job for Faraz. Moreover, having worked for taxi companies across the area since he was 21, many of the regular clients of Brownhill today are those that he has known and valued as customers since that time. It is, after all, vital that clients can trust in the Brownhill team. Having grown the business from the ground up, Faraz boasts a profound knowledge of what makes a taxi service superior to any other, and implements that insight into his own business. Above all else, the priority is ensuring that the needs of clients are met, whether they are new clients or one that has been with Brownhill since day one. Brownhill’s chauffeurs are committed to picking up clients when requested and transporting them where they need to be in a timely, comfortable and stress-free manner, every time. To that end, Brownhill recently launched its own application, that makes requesting and booking services even more convenient for clients. At the same time, Faraz is constantly looking to grow his team, recruiting individuals who share values of communication, transparency and professionalism and celebrate the diversity of the team, so that together, they are a strong, positive and inclusive collaboration driven by respect, trust and innovation. With the support of his team, Faraz has been able to react effectively to the Covid-19 pandemic and make the necessary adjustments to business operation to ensure customer safety and continued business activity throughout an undoubtedly challenging year. Brownhill has introduced visors, face masks, sanitisers and daily car washing to its protocols, and will soon introduce contactless card payments as an additional safety measure. Meanwhile, as travel and private hire services are generally impeded by the pandemic, Brownhill has continued to play an active role in its community, working alongside the NHS to help deliver food and medicine to elderly and high risk individuals who have been shielding over the past few months. It is clear to see that for Brownhill, the role it plays in Lancashire goes far beyond getting clients from A to B. It is about being a trusted partner on whom individuals, families, businessowners, vulnerable people and more can rely to get them where they need to be safely and comfortably. The genuine love for Lancashire and its people that exists at the heart of the Brownhill culture is clear, and will continue to drive Faraz and his team forwards as they strive to deliver better services to clients for many years to come. Contact: Faraz Habib Ali Company: Brownhill Corporate Hire Ltd Web Address: www.brownhillprivatehire.co.uk Feb21471