UK Transport Awards 2021

29 | Transport Awards 2021 A family -based company serving its local area with a new standard of excellence in pre-used car and bike retail, The Car Specialists is a business that has found success in making itself part of the community. The Car Specialists is a family run company running a tightly knit operation running out of Sheffield. Being a small business with a big voice in its industry, it has spent the years since its inception in 2006 forging strong relationships with its clients, offering car and bike specialist services to its region. Not content to just work for its customers, it works with them, and thusly has carved out a strong niche for itself in the local community by listening closely to the demands of its target market. Its customers cover all walks of life and experience ranges when it comes to cars and bikes. Due to this, The Car Specialists has learned how to serve all ranges of the spectrum, able to talk shop with the more experienced clients who know the specifications of what they want, and able to succinctly and clearly explain its products and services without jargon and industry specific terminology where appropriate. Its company sells high-end, prestigious vehicles, all of which have been expertly maintained and well serviced. Furthermore, it caters to a range of different price points and criteria, offering excellence across the board and picking only the best stock. The founder, James, having been a collector of bikes and cars himself, has an expert eye for such things, one that is shared by the rest of his team; due to this, The Car Specialists refuse to settle for second best in any respect. It promises to match outstanding quality of used vehicles with exemplary customer service, handled by a team of professional, charismatic, knowledgeable people. Additionally, its services are truly bespoke, rejecting the ‘one size fits all’ attitude in its entirety. The Car Specialists will collaborate with its clients to build relationships of honesty, trust, and dedication to top-of-the-line solutions, and tailor the experience to fit the customer from finance package and delivery of a vehicle, to private viewing and vehicle sourcing. Working within such a dynamic and changeable market as second-hand car and bike sales, it also works Best Pre-Owned Prestige Vehicle Dealership - South Yorkshire hard to keep itself in the loop. By being active in its industry and keeping its finger on the pulse of fluctuations in the market, it can ensure it stays competitive. This benefits its customers as it allows The Car Specialists to continually offer the best prices for the various makes, models, and brands it sells. Its stock is kept within the proffered age and mileage range, focusing heavily on finance plans and the processes it maintains internally to allow these. With rigorous internal financial management and the intelligent development of payment plans, working in tandem with the client to ensure it fits around their own budgeting schedule, it shows a unique dedication to customer service. This has helped it stand out in its locality and in its industry, reassuring its clients that The Car Specialists will consistently be offering the best packages at the most competitive rates. The excellence of its internal processes has enabled it to withstand many challenges -– this includes Covid-19. It implemented a swift pivot, adapting its work to incorporate more PPE, work from home capabilities, pre-booked appointments with clients, and other such measures ensuring the safety of both clients and staff. With a familial mindset and a team that operate closely with one another to achieve success, The Car Specialists’ admirable growth will only be continuing as it moves into the rest of the year. Company: The Car Specialists Contact: Helen Holland Website: https://www.thecarspecialists.com/ Feb21225