Welsh Enterprise Awards 2021

15 | Welsh Enterprise Awards 2021 Based in the city of Newport, Ceejay Autoworx is a vehicle body repair shop specialist renowned for its honed client centricity and outstanding quality of service. Using the latest technologies in partnership with traditional methods, all vehicles are repaired to unmatched standards. With a distinctive passion for the maintenance and betterment of these standards, we spoke to Ceejay Autoworx about how the business thrives to match and exceed all expectations. Ceejay Autoworx prides itself with impeccable customer service and superior quality amongst all repairs. This isn’t a business that settles for “That’ll do”- as even perfection is not a barrier, with a constant pursuit of improvement. Furthermore, the consumer remains at the forefront of the business, with prioritization of customer wants and needs assured throughout. Holding a NBRA Membership & Accreditation which followed a rigorous audit during 2020, as well as numerous 5-star ratings through Google, Yell.com, Ceejay Autoworx was proud to tell us about its utilisation of innovative ability to maintain its lead over competition. “The company has always prided itself in its passion for customer service. We consider our USP to be our peerless attention to detail. It has to be the very best possible job. We also strive to deliver reassurance, advice & support (including courtesy vehicles) to customers at what can be a stressful time, following any sort of motor vehicle accident, collision or bodywork failure. “Overall service quality therefore remains a key objective for the firm. Volume is of lesser importance, as we aim to give our customers a worry-free experience and a first class end product.” Being able to cater to all types of vehicles and situations from a small scratch to a fleet of vehicles needing to be rebranded, Ceejay Autoworx make themselves available for any customer and challenge within the field. With staff trained to the highest industry standards under NVQ & ATA training schemes, and with continuous development training taking place, the business never misses an opportunity for growth, or enhancement of services. This is something the business regards as quintessential for a core principle, with Ceejay Autoworx planning to grow the team, facilities and business in mind of future expansion. “Quality will remain at the core of Ceejay Autoworx’s ethos. With continuing investment & constant training, we aim to grow our team, our facilities and our business to deliver to a wider area of the public sector and in time, to blue chip companies.” To conclude, Ceejay Autoworx displays the finest example of customer service and body repair within the market. Continuing to outshine competition and add value to services, Ceejay Autoworx are wholly deserving of both award titles, and subsequently the plaudits and recognition. Company: Ceejay Autoworx Website: www.ceejayautoworx.co.uk Sep21451 Most Trusted Vehicle Body Repair Specialists - South Wales & Customer Service Excellence Award 2021 “Seamless Quality” CeeJay Autoworx have a fleet of courtesy vehicles “Overall service quality therefore remains a key objective for the firm. Volume is of lesser importance, as we aim to give our customers a worry-free experience and a first class end product.”