SME News Welsh Enterprise Awards 2023/ 16 Best Hair Loss Clinic 2023 - South Wales Hair Clinical is on a mission to help clients fall back in love with their hair. The clinic provides diagnoses and treatments for those struggling with hair and scalp issues. With many affordable and effective treatment options available, Hair Clinical is passionate about working with clients to bring new life to their hair. Here we learn more about Hair Clinical and Founder Lisa Thomas who has recently taken on a clinic in Harley Street and made her trichology dreams come true. Based in West Wales, Hair Clinical is Pembrokeshire’s first and only accredited Trichology clinic. The company has grown from humble beginnings to offer its lifechanging solutions to people suffering from hair loss and scalp issues within its community. Founder Lisa Thomas began her journey to becoming a trichologist when she was seven years old. Due to a scalp condition, Lisa has, on occasion, experienced hair loss herself. She understands the worry that people suffer with hair loss, giving her empathy with her patients. Through extensive research about her condition, Lisa discovered the profession of Trichology. Although unable to leave her job at the time, Lisa ultimately undertook several years of studying to qualify with the International Association of Trichologists (IAT). In 2019, Lisa made the brave decision to open a clinic in West Wales. She chose to build the business in her local area in order to help patients within her own community. Four years later, Hair Clinical has established itself as a pioneer in its industry and aims to exceed clients’ expectations through its products, treatments, and consultations. The clinic’s location is ideally suited to offer clients privacy when visiting, with a restricted car park behind the building. As the only Trichologist in West Wales, Lisa’s services are in high demand, with referrals from GPs and dermatologists. Over the course of four years, the clinic has successfully treated hundreds of patients and will continue to expand its reach to help more people rebuild their confidence. Hair Clinical offers a full in-house diagnostic and therapy suite that includes Laser Therapy, Digital Imaging Consultations, Steam Therapy, Laboratory Diagnosis, Micro Needling, Scaly Scalp Treatments, Hair Loss Stabilising Solutions, and much more. The clinic delivers its therapeutic offerings by utilising advanced technology and highquality equipment. A home-rental option will soon be introduced for patients unable to afford the machines themselves. The first of its kind in West Wales, Hair Clinical has also recently launched its new wig service. This year, the company began fitting undetectable prosthetic pieces for patients with Frontal Fibrosing Alopecia. The clinic is passionate about improving the lives of those suffering from hair loss with its beautiful, human-hair wigs. Hair Clinical has further expanded its Trichology offering to include more phototherapy treatments with its Dermalux machine, a clinically proven treatment designed to promote skin and scalp health. It is Hair Clinical’s fundamental concern to deliver the highest level of clinical care and safety to its patients. The clinic is dedicated to consistently providing an excellent standard of customer care. Founder Lisa Thomas recognises that every patient has been on a unique journey. Individuals often experience years of denial and GP rejection before finally accepting their hair loss. From first contact, Hair Clinical’s professional team aims to reassure new patients and book an initial consultation to identify their worries and concerns. The client’s hair and scalp are examined, and a personalised treatment plan is designed after the first appointment. Hair Clinical believes it is important to build collaborative relationships with GPs and provide education. The relationship is mutually beneficial, with GPs able to refer patients to the service and the clinic able to obtain blood tests and medication. All patients receive follow-up consultations to see how their treatment is progressing. In recent developments, Hair Clinical has rented out a new premises in order to create more wigs to support Oncology patients. Hair Clinical has used the additional space to build a prosthetic fitting area and more treatment rooms. Hair Clinical works hard to maintain relationships with leading UK dermatologists and GPs to offer its patients high-quality solutions. The clinic continues to produce amazing hair regrowth with its suite of therapeutic offerings. Lisa Thomas is dedicated to further expanding the clinic’s services and products to reach more clients and help them fall back in love with their hair. For its clientcentric approach and exceptional customer care, Hair Clinical has received our award for this year’s Best Hair Loss Clinic - South Wales. Contact Details Contact: Lisa Thomas Company: Hair Clinical Ltd Web Address: hairclinical.co.uk Telephone: 01437 764144 / 020 7299 0396
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