services. It empathises (to a degree) with such businesses, but worries that it must be very difficult to remain completely neutral given the fact that they are also acting on behalf of the house sellers. With Sturgess Mortgage Solutions there is no such conflict of interests, which undoubtedly makes it a better choice for many who feel more relaxed knowing their financial advisor is independent and separate from the house sale. In terms of industry trends, Sturgess Mortgage Solutions is cognisant of the fact that on the High Street more and more branches of banks and building societies are closing. It realises, sadly, this means that the general public are losing the ability to speak to someone face to face about issues that concern massive parts of their lives. Sturgess strongly believes that the personal, human side of business is absolutely key, and essential when it comes to making important decisions. That’s why it will always offer a face-to-face service, even during these uncertain times. Sturgess Mortgage Solutions is located in Swansea, which it eulogises as being a brilliant place to run a business. The city has many developments in place to assist new businesses, making the journey significantly easier for many. Swansea also has a diverse range of property options, spanning a wide array of different price points. This means that no two clients are ever the same, and makes for a very exciting workplace for the entire team at Sturgess. The company loves the fact that it is able to work with, and help, clients who come from all walks of life. As previously mentioned, one of the most important considerations at Sturgess is the premise of putting its clients at the heart of everything it does. To this end, whenever it is looking to recruit new members of staff, it is important to focus on finding people who like to help others. Knowing the job can be lonely at times makes it vitally important to have a reliable team who can work well together, help each other out, and push the business forward. The company is always keen to recruit people with excellent customer service soft skills as it stands by the adage that ‘people buy people’. In an industry such as property purchase/mortgage advice, this is a factor that becomes more important each passing day. Looking to the future, currently the business is working on a proposition that involves working with employers throughout South Wales to offer mortgage and protection advice as an additional employee benefit. It also understands better than many how important it is in troubling times to try and pull people away from digital price comparison websites and actually speak to a human about their financial needs. It is resolved to try and help employers take some of the stress off workers’ shoulders. On a final note, and in light of winning Mortgage Broker of the Year 2023 - South Wales in the Welsh Enterprise Awards, Sturgess Mortgage Solutions would just like to say a huge thank you to all of its clients, business relations and introducers who help it to help more and more people every day. It’s worked incredibly hard, in a short space of time, to build up some fantastic relationships with truly phenomenal people in the property industry throughout Wales. Ultimately, all it ever wants to do is provides clients with a high-quality, seamless experience. Company: Sturgess Mortgage Solutions Web Address: www.sturgessmortgage.co.uk Contact Name: Shaun Sturgess
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