Welsh Enterprise Awards 2025

After several frustrating weekends at Welsh holiday resorts with little to no signal or WiFi, founders Ben and Rhodri recognised a clear gap in the market — and a growing need for reliable connectivity across the leisure sector. Determined to make a difference, they set out on a mission to deliver fast, dependable WiFi to holidaymakers, wherever they are onsite and wherever that site may be in the country. That was back in 2011. Since then, Camping Connect has become a trusted partner to holiday parks and resorts of all sizes, transforming the guest experience, boosting rebooking rates, and helping operators drive new holiday home sales through the power of seamless connectivity. Today, Camping Connect’s presence is felt at over 500 UK sites, with 22 members of staff from the UK and abroad comprising its dedicated team. Since opening its doors, Camping Connect has worked exclusively with outdoor leisure and hospitality businesses, ranging from small, family-run touring and camping parks through to large, multi-site holiday parks. Boasting secure networks that are both fully managed and underpinned by seven-day guests and park operator support, the company’s commitment to quality, innovation, and seamless guest experiences can be seen across every site. Camping Connect delivers a complete end-to-end service — designing, installing, and maintaining high-performance guest WiFi networks that meet the expectations of every valued guest. Any issues can be resolved quickly between the guest and Camping Connect, freeing up time for a site’s own staff. This offering is the foundation of the ‘Camping Connect guarantee’, which is the promise delivered by the team here that as long as a client has one of their systems, they will also have full support with it. Be it handling guest queries directly or taking a proactive approach to monitoring the system – the latter ensuring that they are aware of a problem with the WiFi network before a guest is – these experts are raising the bar in the field of leisure park internet solutions. And, excitingly, WiFi connectivity is just the beginning. As a specialist provider of connected solutions, from WiFi and CCTV to IPTV, Chromecast, VoIP phone systems, broadband and leased lines, Camping Connect combines all your digital services together in one neat package. Its integrated approach ensures seamless connectivity, stronger cybersecurity, and sustainable, power-efficient infrastructure that reduces CO₂ emissions. The result? A smarter, more connected park that delivers a superior guest experience and a stronger return on investment. Offering 7-day-a-week support with concierge-style technical care, Camping Connect delivers connectivity which allows owners and operators to offer a premium service to their guests, while guests enjoy their inclusive connectivity for streaming, gaming, and hybrid working if they should wish. Supporting multi-device households and providing accessibility for older visitors in addition to families of all age ranges, Camping Connect truly elevates everyone’s experience of connectivity. With its proven track record of reliability, Camping Connect has successfully supported a “99.9% uptime during peak summer periods,” as one of its customers shares. Another commented: “Just fantastic. We have had Camping Connect as our sole internet providers for over two years now and cannot be any more impressed. We now have a large portion of our guests signed up annually with more expressing interest daily as the services provided speak for themselves. “As with everything, we have experienced hiccups and problems. Each and every time they are quick to respond and fix (and most of the time are aware of the issue before we are!!). Everyone we have spoken to within the Company, are super friendly and eager to help wherever possible. Cannot recommend enough! Thanks for all that you do guys!” – Lauren from The Bay Caravan Park. Unsurprisingly, WiFi is now the second most important factor (following cleanliness) in customer surveys recounting their experience of a holiday park. This makes seamless internet access a necessity, not just a luxury. For those looking for seamless direct to caravan internet availability, WiFi for their entire holiday park, or any of the other internet or connectivity solutions mentioned above, none are better than Camping Connect by Passman. Contact Details Contact: Laura Blanco Alonso Company: Camping Connect by Passman Web Address: https://www.campingconnect.co.uk/ The ability to get online wherever you are is something everyone values more than ever in today’s digital landscape – and this includes when you are on holiday. Based in Swansea and Skegness, Camping Connect by Passman is a specialist provider for the leisure industry, with its track record for delivering fast, reliable connectivity solutions having resulted in more than 500 sites across the UK getting online since the company began in 2011. On the back of its recognition here, the company’s own Sales and Marketing Director Ben Griffiths caught up with us for more. Best Leisure Industry WiFi Provider 2025 From left to right: Rhodri John and Ben Griffiths, founders of Camping Connect

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